Tanya Beasley
Hamlyn Terrace,NSW
Summary
Driven business professional with solid background in international management. Successfully led cross-functional teams and enhanced operational efficiency. Demonstrated exceptional strategic planning and global market analysis skills.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Premium Revenue International Manager
nib Health funds
Newcastle, New South Wales
09.2021 - Current
- Develop high performing team culture which reflects organisation’s values and capability behaviour's
- Consistently deliver operational excellence
- Drive continuous process improvement culture
- Manage internal and external stakeholders
Office Administration
nib Health funds
04.2003 - 09.2021
- Accurately manage, calculate, allocate and reconcile member premiums (including financial changes);
- Manage client accounts including credit control and arrears for policy holders and invoiced companies;
- Investigate and analyse policy and commission history;
- Liaise and collaborate with internal/external clients to provide solutions to enquiries, issues and operational processes;
- Produce, action, and review premium revenue related reports;
- Facilitate continuous improvement by identifying and implementing process changes, including testing new systems, and providing feedback;
- Have knowledge of and adherence to fund rules, nib business rules and agreed processes; and
- Produce and maintain procedural documentation.
Education
High School Diploma -
Singleton High School
Singleton10.1989
Skills
- Skilled in intergenerational communication
- Detail-oriented with excellent spelling capabilities
- Timely task execution
- Comprehensive financial reporting assistance
- Stakeholder engagement and collaboration
- Detail-oriented approach
- Dedicated to excellence
- Strategic issue resolution
Accomplishments
- Collaborated with team of eight in the development of an improved commission system reducing the turnaround times of monthly commissions processing from seven days to two
- Achieved great team collaboration and output by effectively making staff feel valued and free to be themselves
- Reduced backlog of work from 4 months to within a 48 hour SLA by reviewing staffing, systems and processes for best practice
- Supported teams through change management
- Opened up communication channels between internal and external stakeholders resulting in honest conversations that led to improved efficiencies across multiple areas
- Resolved product issue through consumer testing.
Certification
- 2000 Certificate iii in Frontline Business Administration Wyong TAFE
- 2005 Certificate iv in Business (Frontline)Management Aurora Training Services
Hobbies and Interests
Reading, Family, Gardening, Crosswords, Travel
Timeline
Premium Revenue International Manager
nib Health funds
09.2021 - Current
Office Administration
nib Health funds
04.2003 - 09.2021
High School Diploma -
Singleton High School
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