Tanya Bullen

Organisation of Upcoming Tours with Tour operators

Marketing of Current Tours through social media

Managing tour books effectively by using organisational systems to keep track of reservations and confirmations

Building personal relationships with guests to promote positive expereriences

Increasing customer satisfaction through managing clients requests and needs

• Maintained detailed records of all client interactions, ensuring accuracy in account management and reporting activities.
• Developed strong rapport with clients through consistent follow-up and attention to detail.
• Facilitated smooth onboarding experiences for new clients, guiding them through product setup and training procedures.
• Strengthened client relationships by maintaining regular communication and addressing concerns promptly.