Tanya Cunningham
Tapping
Summary
Dynamic and results-oriented professional with extensive experience in secretarial and office administration including training facilitation. Excelled in streamlining operations and enhancing educational programs, demonstrating strong organizational skills and effective communication. Proven track record in flexibility, improving efficiency and fostering positive outcomes through creative thinking and a dedicated team approach.
Overview
36
36
years of professional experience
Work History
Learning Assistant
St Stephens Primary School
01.2013 - Current
- Streamlined administrative tasks for teachers, allowing focus on instructional time.
- Implemented program-level departmental policies and procedures and managed budgets to support educational program and curriculum.
- Supported teachers in classroom management, ensuring equal access to inclusive, educational opportunities for all learners with focus on personalised academic support.
- Organized and allocated resources required to meet needs of over 50 students and 5 instructors.
- Evaluated and maintained up-to-date confidential records of student progress, assisted analysis of teaching effectiveness and facilitating areas for continuous improvement for student performance.
- Mentored and trained new Learning Assistants, sharing best practices and guidance on effective teaching techniques.
Medical Secretary
Dr TA Welborn (Physician in Endocrinology)
09.2008 - 05.2012
- Professionally managed front desk operations and increased efficiency in patient scheduling.
- Meticulous confidential record-keeping to facilitate office efficiency.
- Used medical terminology to transcribe patient information from written copy, electronic equipment, or verbal direction.
- Processed medical accounts and BAS reports.
Personal Assistant/Secretary
Northshore Cabinets
09.1998 - 01.2001
- Provided secretarial and administrative duties with effective prioritisation and organisation of tasks and meticulous document management.
- Enhanced client satisfaction, through facilitated project completion, effective scheduling and time management and coordinated with cross-functional teams to meet tight deadlines.
- Streamlined financial processes, ensuring timely payments both in Accounts Payable and Receivable.
Training Officer/Administration Supervisor
RS Components Pty Ltd
08.1989 - 08.1998
- Conducted inductions, software and product training/evaluations on staff performances, nationally and internationally to over 50 employees.
- Produced and maintained effective and relevant in-house training manuals and documentation.
- Compiled reports on key performance indicators in various internally promoted positions: Business Analyst, Administration/Staff Supervisor and Customer Service Coordinator.
- Balanced multiple responsibilities in a fast-paced environment, prioritizing tasks effectively to meet deadlines without sacrificing quality or attention to detail.
Education
Bachelor of Social Science - Family And Community Services
Edith Cowan University
Joondalup, WADiploma - Community Services (Children Services)
Central TAFE
Western AustraliaCertificate IV - Education Support
B Online Learning Institute RTO
New South WalesSkills
- Office administration
- Secretarial support
- Training facilitator
- Customer relations
- Organizational and time management
- Student engagement
- Confidential records management
- Effective communication skills
Timeline
Learning Assistant
St Stephens Primary School
01.2013 - Current
Medical Secretary
Dr TA Welborn (Physician in Endocrinology)
09.2008 - 05.2012
Personal Assistant/Secretary
Northshore Cabinets
09.1998 - 01.2001
Training Officer/Administration Supervisor
RS Components Pty Ltd
08.1989 - 08.1998
Bachelor of Social Science - Family And Community Services
Edith Cowan University
Diploma - Community Services (Children Services)
Central TAFE
Certificate IV - Education Support
B Online Learning Institute RTO
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