Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Tanya Falkner

Alice Springs,NT

Summary

Project Coordinator at Amentum Global Services with a proven track record in enhancing team collaboration and driving project success. Skilled in problem-solving and relationship building, I effectively managed workflows and maintained stakeholder engagement, resulting in improved organisational performance and a positive work environment.

Overview

16
16
years of professional experience

Work History

Project Coordinator

Amentum Global Services
06.2023 - Current
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Maintained database and spreadsheets with accurate inventory and status.
  • Established rapport and engaged with stakeholders to build lasting professional relationships.

Security Monitor

Amentum Global Services
03.2021 - 06.2023
  • Checked and verified photo identification prior to granting facility access.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Permitted entry with escort for approved persons into secure locations.
  • Assisted in emergency situations, providing timely response and coordination with first responders.
  • Conducted detailed incident reports, contributing to the resolution of potential legal matters.
  • Detected suspicious behaviour through vigilant observation, preventing potential threats or breaches.
  • Wrote detailed reports of all security breaches and investigations.

Tour Director and Tour Guide

AAT Kings, Alice Springs
01.2016 - 03.2021
  • Enhanced customer satisfaction by providing personalized and engaging tour experiences.
  • Facilitated group bonding activities, fostering an enjoyable atmosphere for all participants.
  • Adapted tours based on individual client needs or preferences, creating memorable experiences tailored specifically for them.
  • Provided assistance during emergencies or unexpected situations, ensuring guest safety and comfort at all times.
  • Communicated effectively with diverse groups of people from different backgrounds to foster inclusivity within each tour group.
  • Delivered accurate historical information through engaging storytelling techniques, enriching guests'' cultural understanding.

Housekeeping Supervisor and Duty Manager

Great Southern Rail
08.2009 - 01.2016
  • Improved customer satisfaction by promptly addressing and resolving guest concerns and complaints.
  • Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
  • Maintained a safe and secure environment for guests and employees through regular facility inspections and adherence to safety protocols.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Education

UKTNP Accreditation

Charles Darwin University
Darwin, NT
07-2016

Certificate III Transport And Logistics

Serco
Adelaide, SA
12-2011

Skills

  • Problem-solving
  • Project coordination
  • Time management
  • Detail-oriented
  • Flexible and adaptable
  • Team leadership
  • Relationship building
  • Continuous improvement
  • Organizational performance

Accomplishments

I recently completed a course in the Emerging Leaders Program

Languages

New Zealand Sign Language
Limited Working

Timeline

Project Coordinator

Amentum Global Services
06.2023 - Current

Security Monitor

Amentum Global Services
03.2021 - 06.2023

Tour Director and Tour Guide

AAT Kings, Alice Springs
01.2016 - 03.2021

Housekeeping Supervisor and Duty Manager

Great Southern Rail
08.2009 - 01.2016

UKTNP Accreditation

Charles Darwin University

Certificate III Transport And Logistics

Serco

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Tanya Falkner