Tanya Formica
57 Jardier Terrace South Morang,VIC
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. I love learning new things and advancing my knowledge.
Overview
19
19
years of professional experience
2010
2010
years of post-secondary education
Work History
Hair Salon Owner
Hair room by T
South morang , Vic
08.2021 - Current
- Owner managing my clientele
- Organising appointments
- Salon maintenance
- Ordering of stock
Hairstylist
Signature look hair & beauty
Mill park, Vic
02.2021 - 04.2022
- Provided personalized hair consultations to determine client preferences and styles.
- Executed various haircutting techniques using scissors and clippers
- Styled hair for special events, enhancing client confidence and satisfaction.
- Cleaning of salon equipment and workplace
- Answer calls
- Rebook and booking appointments
- Colouring services foiling, balayage and full tints
- Promoting and providing information of services and products
Receptionist
YPA Real estate
Lalor , Vic
01.2017 - 06.2018
- Completed day-to-day duties accurately and efficiently.
- Answering phone calls and directing to the correct person
- Generated invoices
- Accounts for rental incomes
- Property tree system
- Assisted in Rental department
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Filing
- Multitasking
Hairstylist
Taxii’s Hair Boutique
Pascoe vale , Vic
01.2007 - 12.2016
- Attending to phone calls
- Pre-booked future appointments to increase repeat business.
- Styling clients hair cuts, colours, hairs style up do’s for events
- Greeting customers
- Payments cash and Eftpos
- Styled hair for special events, enhancing client confidence and satisfaction.
- Maintained cleanliness and organization of styling stations and tools daily.
- Managed appointment scheduling to optimize client flow and reduce wait times.
Education
Certificate 3
Biba Academy
Melbourne, Vic 02.2007 - 10.2009
St Monica’s Collage
Epping , 3073Skills
- Haircutting techniques
- Hair coloring
- Client consultations
- Appointment scheduling
- Equipment maintenance
- Retail product promotion
- Time management
- Problem solving
- Effective communication
- Attention to detail
- Salon maintenance
- Strong leader
- Foiling expertise
- Highlights and lowlights
References
Jenevieve Nguyen
0430 829 855
Work Colleague at YPA (no more operating)
Erica
(03)90524282
Employee at Signature look hair and beauty
Taxi
0421 989 946
Owner of Taxi hair
Timeline
Hair Salon Owner
Hair room by T
08.2021 - Current
Hairstylist
Signature look hair & beauty
02.2021 - 04.2022
Receptionist
YPA Real estate
01.2017 - 06.2018
Certificate 3
Biba Academy
02.2007 - 10.2009
Hairstylist
Taxii’s Hair Boutique
01.2007 - 12.2016
St Monica’s Collage