Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tanya Hughes

Whyalla Stuart

Summary

Dynamic and compassionate professional with a proven track record in youth engagement and housekeeping tasks, demonstrated during my tenure at Centrecare. Skilled in creating supportive environments and implementing therapeutic techniques, I excel in fostering independence and self-sufficiency among residents. My approach has significantly enhanced resident satisfaction, showcasing my commitment to compassionate care and professional boundaries.

Overview

2018
2018
years of professional experience

Work History

Residential Care Worker

Centrecare
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Assisted residents with basic activities of daily living.
  • Helped patients move in and out of beds, baths, wheelchairs, and automobiles.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Designed and implemented various activities to encourage socialization and aid residents in identifying potential.
  • Remained alert to problems or health issues of clients and competently responded.
  • Monitored and assisted residents through individual service plans.
  • Assisted residents with daily living activities, promoting independence and selfsufficiency.
  • Ensured compliance with regulatory standards by adhering to established policies and procedures within the residential care setting.
  • Facilitated effective communication between residents, family members, and other caregivers while maintaining confidentiality as required.
  • Developed strong relationships with residents and their families by maintaining open lines of communication and providing emotional support.
  • Facilitated smooth transitions for new residents by assisting in orientation procedures and helping them acclimate to their new living situation.
  • Collaborated with a multidisciplinary team to create comprehensive care plans tailored to each resident''s unique needs.
  • Participated in case conferences, sharing information on resident progress and collaborating on strategies for continued improvement.
  • Supported residents in achieving personal goals through targeted interventions designed to foster growth and selfimprovement.
  • Conducted regular health monitoring of residents and promptly reporting any changes in condition to appropriate medical professionals.
  • Contributed to staff development through participation in training sessions, workshops, and professional development opportunities.
  • Assisted in meal planning, preparation, serving meals ensuring that nutritional requirements are met for each resident.
  • Provided medication management services, ensuring proper administration and adherence to prescribed treatment plans.
  • Implemented behavior management techniques to address challenging behaviors, promoting a safe and supportive atmosphere within the residence.
  • Enhanced resident satisfaction by providing personalized care and attention to individual needs.
  • Improved overall safety in the residential facility by conducting regular safety assessments and addressing potential hazards.

Post Placement Support

The Salvation Army Employment Plus
03.2011 - 05.2017
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Restaurant Manager

Nandos Peri Peri
07.2008 - 01.2010
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
  • Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
  • Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.

Education

Completed Year 12 -

Gepps Cross Girls High School
Gepps Cross, SA
01.2009

Skills

  • Working independently
  • Youth engagement
  • Housekeeping tasks
  • Compassionate care
  • Professional boundaries
  • Self-awareness
  • Positive reinforcement
  • Client advocacy
  • Mental health support
  • Therapeutic techniques
  • Client transportation
  • Confidentiality practices
  • Cultural sensitivity
  • Supportive counseling
  • Nutrition planning

Timeline

Post Placement Support

The Salvation Army Employment Plus
03.2011 - 05.2017

Restaurant Manager

Nandos Peri Peri
07.2008 - 01.2010

Residential Care Worker

Centrecare

Completed Year 12 -

Gepps Cross Girls High School
Tanya Hughes