Tanya Keam
Grafton,Australia
Summary
Seeking work in the Disability/Aged care industry.I am
highly organized,dependable and able to manage multiple priorities with a positive attitude I enjoy supporting and encouraging individuals to pursue independence.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Sales Assistant
Coutts crossing general store
Coutts Crossing
05.2023 - 03.2024
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
- Maintained cleanliness of the sales floor area at all times.
- Adhered to all company policies and procedures regarding safety regulations, security measures, attendance policies.
Manager
More than Burgers
Gunnedah, NSW
03.2020 - 11.2022
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Organized and managed staff schedules, ensuring adequate coverage for all shifts.
- Collaborated with marketing team to create promotional campaigns that increased bookings during slow periods.
- Implemented cost control measures such as purchasing supplies in bulk or negotiating better rates from vendors.
- Trained new employees on proper hospitality protocols according to company guidelines.
- Ensured compliance with safety regulations and health codes by conducting routine inspections of facility areas.
- Monitored sales performance against budget objectives and took appropriate action when necessary.
Manager-Owner Operator
Takeaway on Bray
Coffs Harbour
03.2017 - 12.2019
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Ensured compliance with safety regulations and health codes by conducting routine inspections of facility areas.
- Monitored sales performance against budget objectives and took appropriate action when necessary.
- Provided guidance and support to employees regarding hospitality industry best practices and standards.
- Researched new products or services that could be introduced to enhance the guest experience.
Restaurant Manager
Maria's Italian Restuarant
RestuarantCoffs Harbour
05.2013 - 06.2017
- Organized and managed staff schedules, ensuring adequate coverage for all shifts.
- Conducted regular meetings with management team to discuss operational issues, review goals, and develop strategies for improvement.
- Promoted a positive work environment by effectively communicating with staff members and resolving conflicts in a timely manner.
- Ensured compliance with safety regulations and health codes by conducting routine inspections of facility areas.
- Trained new employees on proper hospitality protocols according to company guidelines.
Disability Support Worker
Accomodation Network
Moree
09.2007 - 03.2008
- Assisted clients with activities of daily living such as eating, dressing, and grooming.
- Provided emotional support to individuals with physical or mental disabilities.
- Monitored client progress and reported any changes in behavior or health conditions to supervisor.
- Organized recreational and educational activities for clients according to individual needs.
- Encouraged independence by teaching skills needed for everyday life.
- Transported clients to appointments, social events, and other activities as needed.
- Maintained records of services provided, client progress, and goals achieved.
- Provided assistance in the home environment including meal preparation and light housekeeping.
- Assisted in developing self-care skills such as personal hygiene practices.
- Administered medication according to doctor's orders and monitored side effects.
- Managed challenging behaviors through positive reinforcement techniques.
- Maintained daily living standards by assisting clients with personal hygiene needs.
Community Support Worker
Homecare
Moree
03.2006 - 01.2007
- Assisted clients in developing life skills and independent living abilities.
- Conducted home visits to assess client needs and provide guidance and resources.
- Provided transportation for clients to various appointments or activities as required.
- Maintained accurate records of client progress, services provided, and any issues encountered.
- Created a safe environment by identifying potential risks and implementing appropriate interventions.
- Supervised daily hygiene and skills to promote self-sufficiency.
Education
High School Diploma -
Broadmeadow High School
Newcastle, NSW12-1983
Skills
- Professional Attitude
- Personal care
- Creative thinking
- Organizational skills
- First Aid and CPR
Affiliations
- Gardening,growing fruit and vegetables.
- Reading history and biographies.
- Interacting and working with people from diverse backgrounds and age demographics.
Certification
Current
- Current First Aid and CPR.
- WHS Whitecard.
- Traffic control and implementation card.
- Food Safety supervisor.
- RSA and RCG
Timeline
Sales Assistant
Coutts crossing general store
05.2023 - 03.2024
Manager
More than Burgers
03.2020 - 11.2022
Manager-Owner Operator
Takeaway on Bray
03.2017 - 12.2019
Restaurant Manager
Maria's Italian Restuarant
05.2013 - 06.2017
Disability Support Worker
Accomodation Network
09.2007 - 03.2008
Community Support Worker
Homecare
03.2006 - 01.2007
High School Diploma -
Broadmeadow High School
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