Tanya Keam
Grafton,Australia
Summary
Seeking work in the Disability/Aged care industry.I am
highly organized,dependable and able to manage multiple priorities with a positive attitude I enjoy supporting and encouraging individuals to pursue independence.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Sales Assistant
Coutts crossing general store
Coutts Crossing
05.2023 - 03.2024
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
- Maintained cleanliness of the sales floor area at all times.
- Adhered to all company policies and procedures regarding safety regulations, security measures, attendance policies.
Manager
More than Burgers
Gunnedah, NSW
03.2020 - 11.2022
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Organized and managed staff schedules, ensuring adequate coverage for all shifts.
- Collaborated with marketing team to create promotional campaigns that increased bookings during slow periods.
- Implemented cost control measures such as purchasing supplies in bulk or negotiating better rates from vendors.
- Trained new employees on proper hospitality protocols according to company guidelines.
- Ensured compliance with safety regulations and health codes by conducting routine inspections of facility areas.
- Monitored sales performance against budget objectives and took appropriate action when necessary.
Manager-Owner Operator
Takeaway on Bray
Coffs Harbour
03.2017 - 12.2019
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Ensured compliance with safety regulations and health codes by conducting routine inspections of facility areas.
- Monitored sales performance against budget objectives and took appropriate action when necessary.
- Provided guidance and support to employees regarding hospitality industry best practices and standards.
- Researched new products or services that could be introduced to enhance the guest experience.
Restaurant Manager
Maria's Italian Restuarant
RestuarantCoffs Harbour
05.2013 - 06.2017
- Organized and managed staff schedules, ensuring adequate coverage for all shifts.
- Conducted regular meetings with management team to discuss operational issues, review goals, and develop strategies for improvement.
- Promoted a positive work environment by effectively communicating with staff members and resolving conflicts in a timely manner.
- Ensured compliance with safety regulations and health codes by conducting routine inspections of facility areas.
- Trained new employees on proper hospitality protocols according to company guidelines.
Disability Support Worker
Accomodation Network
Moree
09.2007 - 03.2008
- Assisted clients with activities of daily living such as eating, dressing, and grooming.
- Provided emotional support to individuals with physical or mental disabilities.
- Monitored client progress and reported any changes in behavior or health conditions to supervisor.
- Organized recreational and educational activities for clients according to individual needs.
- Encouraged independence by teaching skills needed for everyday life.
- Transported clients to appointments, social events, and other activities as needed.
- Maintained records of services provided, client progress, and goals achieved.
- Provided assistance in the home environment including meal preparation and light housekeeping.
- Assisted in developing self-care skills such as personal hygiene practices.
- Administered medication according to doctor's orders and monitored side effects.
- Managed challenging behaviors through positive reinforcement techniques.
- Maintained daily living standards by assisting clients with personal hygiene needs.
Community Support Worker
Homecare
Moree
03.2006 - 01.2007
- Assisted clients in developing life skills and independent living abilities.
- Conducted home visits to assess client needs and provide guidance and resources.
- Provided transportation for clients to various appointments or activities as required.
- Maintained accurate records of client progress, services provided, and any issues encountered.
- Created a safe environment by identifying potential risks and implementing appropriate interventions.
- Supervised daily hygiene and skills to promote self-sufficiency.
Education
High School Diploma -
Broadmeadow High School
Newcastle, NSW12-1983
Skills
- Professional Attitude
- Personal care
- Creative thinking
- Organizational skills
- First Aid and CPR
Affiliations
- Gardening,growing fruit and vegetables.
- Reading history and biographies.
- Interacting and working with people from diverse backgrounds and age demographics.
Certification
Current
- Current First Aid and CPR.
- WHS Whitecard.
- Traffic control and implementation card.
- Food Safety supervisor.
- RSA and RCG
Timeline
Sales Assistant
Coutts crossing general store
05.2023 - 03.2024
Manager
More than Burgers
03.2020 - 11.2022
Manager-Owner Operator
Takeaway on Bray
03.2017 - 12.2019
Restaurant Manager
Maria's Italian Restuarant
05.2013 - 06.2017
Disability Support Worker
Accomodation Network
09.2007 - 03.2008
Community Support Worker
Homecare
03.2006 - 01.2007
High School Diploma -
Broadmeadow High School
Similar Profiles
Megan WilcoxMegan Wilcox
Work Experience at Coutts Crossing Pre-schoolWork Experience at Coutts Crossing Pre-school
GISSELA BAEZ CORNEJO DE GONSALVESGISSELA BAEZ CORNEJO DE GONSALVES
SALES ASSOCIATE at MOOSE CROSSING GIFT STORESALES ASSOCIATE at MOOSE CROSSING GIFT STORE
Leann J SiglerLeann J Sigler
Store Manager at Sugar Crossing Convenience StoreStore Manager at Sugar Crossing Convenience Store
Leah BancroftLeah Bancroft
Front of house receptionist at Quality Inn Motel GraftonFront of house receptionist at Quality Inn Motel Grafton
Megan GerathyMegan Gerathy
Business Owner at Valley Communications, GraftonBusiness Owner at Valley Communications, Grafton