Summary
Overview
Work History
Education
Skills
References
Itsystems
Timeline
Generic

Tanya Keyser

Spring Farm,NSW

Summary

Task focused, enthusiastic and resourceful logistics and warehouse chain professional. Strong focus on office and administration duties. In depth experience in all administration transport and warehouse dynamics. Strong leadership skills using a professional and hands on approach. I engage my workforce in such a way that we create a positive and energetic environment that comes together to set new benchmarks and deliver on company results and strategy. Diplomatic customer service professional experienced in defining and analyzing customer requests to resolve issues. Accurate in documenting customer concerns and dedicated to maintaining deep knowledge of products and promotions. Confident communicator recognized for consistently receiving excellent customer feedback.

Overview

7
7
years of professional experience

Work History

Customer Service Professional

11.2017 - Current
  • Sales Returns
  • Management of PODs
  • Manifesting
  • Forklift / Load and Unload
  • Pick & Packing
  • Driver Support
  • 2ic Supervisor for +15
  • Administration duties
  • Inventory
  • Staff Rosters
  • Inductions
  • Creating Orders

Education

Certificate 3 - Business Management

Skills

  • Safety-Focused
  • Strategic Planning
  • Leadership/People Supervisor
  • Process Improvement
  • Time management and planning
  • WH&S
  • RF Scanning
  • Use of pallet jack or forklift
  • IT systems
  • Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
  • Conflict mediation
  • Payment processing
  • Customer service excellence
  • Multi-task management
  • Staff education and training
  • Adaptive team player

References

Available upon request.

Itsystems

Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)

Timeline

Customer Service Professional

11.2017 - Current

Certificate 3 - Business Management

Tanya Keyser