Tanya Nanscawen

MJD Recruitment is a specialist EA, HR and office support recruitment consultancy working with clients across Sydney, Melbourne & Brisbane for over 10 years

• I worked alongside the Founder from inception as his right hand, building and evolving the business, awarded with Executive Partnership in 2019
• Cultivated a positive work environment that promoted employee engagement, retention, and satisfaction levels
• Managed and mentored a high-performing team, fostering professional development and collaboration
• Human resources including staff management of up to 27 people, employee relations, attraction & retention, rewards & recognition, training & development, performance management
• Business operations including policies & procedures, compliance, facilities management, supplier engagement, adhering to EOS operating systems
• Collaborated with executive leadership teams to develop corporate vision and mission statements that inspired employees.
• Improved operational efficiency through process improvements and effective resource management.
• Sales and business development strategy & training, including negotiations of PSA agreements and preparation of tender submissions to secure beneficial partnerships for the organization's growth
• Project management including systems implementation, rebranding, office relocations, development of a franchise business model
• Finance management including all sales & operational budgets, forecasting, cash flow, profit and loss & debtor management
• Marketing including website development & maintenance, branding, social media content & management, development of marketing collateral, event management & representation, SEO performance and strategy
• Evaluated emerging technologies for potential integration into existing systems or processes, promoting innovation throughout the organization.

Wilson Parking, a leading national car park operator

• Initially a client, I was offered the opportunity to work internally on a contract basis with Wilson Parking's senior leadership team leading up to maternity leave
• Supported the National HR Manager, State & Operations Manager's providing confidential administrative and HR support
• Managed recruitment assignments and projects on behalf of the business
• Coached managers on strategic recruitment and interviewing techniques

Hugo, a boutique recruitment consultancy specialising in office support recruitment in Melbourne

• Management of all Consultants and support staff conducting individual and team meetings, performance reviews, training & development, inductions, staff engagement and day to day guidance and coaching
• Coordinated all operational functions, implementing new procedures to improve professionalism, performance and efficiency
• Supplier engagement including facilities management
• Developed new branding strategy, marketing plan and presentation materials to grow the business
• Developed new advertising and candidate attraction strategies and materials to enhance efficiencies
• Business development & account management of major clients such as Crown Melbourne, Computershare, George Weston Foods, Suzlon Energy
• Complete tender submissions
• Manage a broad range of 360 degree recruitment assignments for temporary & permanent placements
• Maintained a profit throughout a major time of change and challenge within the business and recruitment industry
• Implemented several new service offerings into the business to expand client loyalty and service satisfaction

EST10, a boutique recruitment consulting firm in Sydney, specialising in executive office support placements

• My role was responsible for launching and representing the brand in the Melbourne market
• Built a portfolio of business from scratch, leveraging existing business contacts in Sydney and my own Melbourne based networks
• Managed the entire recruitment process including business development, account management, candidate attraction and sourcing
• Worked to achieve personal budgets and contribute towards team goals and targets

People Consulting Services, a national recruitment business with 18 branches across Australia

• Promoted twice, initially from Consultant to Branch Manager and then to Regional Mgr for Melbourne & Adelaide branches
• Staff management and development ensuring KPI's are adhered to and personal budgets are achieved
• Account Management of all major and national clients for the Commercial division including 360 degree recruitment function
• Attend and chair PSA review meetings and presentations with clients
• Profit & loss management for my branches
• Business Development, continue to maintain existing and build new client relationships in conjunction with all staff, cross selling national capabilities
• Work with National Marketing Manager on local and national tender submissions
• Handle all business operations and facilities management
• Responsible for setting and reviewing all branch budgets and forecasting, control expenses and monitor P&L’s, petty cash and expense reconciliations
• Manage all payroll and invoicing procedures at branch level
• Provide support and guidance to new Managers and chair national cross selling and operational meetings
• Develop streamlined procedures and training materials for the business to utilise nationally
• Act as a coach to staff across the business looking for training and mentoring
• Personal Assistance support to the commercial General Manager and Managing Director as required
• Event Management for client and staff presentations and events nationally of up to 120 people