TANYA NEMEC

• Focusing on risk and compliance using quality management system to audit pharmacy accreditation under the Quality Care Pharmacy Program (QCPP). Ensuring the pharmacy business is managed effectively, due to risk minimisation and is compliant with the guidelines, tools and templates provided by QCPP.

• Pharmacist in Charge on Saturdays at the Coburg Village store
• Improved patient outcomes by providing comprehensive medication therapy management and counselling.
• Also worked as a locum pharmacist at Ballarat, Melton and Bacchus Marsh stores.
• Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.

• Pharmacist at various retail pharmacies.
• Skilled at working independently and collaboratively in a team environment.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Proven ability to learn quickly and adapt to new situations.

• Internally promoted to a leadership role at one of Victoria’s first Supercare pharmacies, collaborating with the Department of Health and Human Services to provide 24-hour service.
• Managing over 25 employees, with full responsibility for staff development including HR duties.
• Responsible for health promotions and other marketing efforts, stock management and end of month reporting.
• Quarterly attendance of Medication Advisory Committee meetings with stakeholders for the aged care facility; the pharmacy is responsible for medication management for over 60 beds.

Achievements:

• Developed a new program delivering regular immunisation clinics at the pharmacy through generating and implementing procedures and policies. Evaluation of the program demonstrated successful results, which lead to an increased number of pharmacists to be trained as immunisers.
• Responsible for overseeing pharmacotherapy program with over 90 clients; streamlined processes as part of the pharmacy procedures compliant with state legislation.
• Achieved sales increase of 20% through creating and implementing effective sales strategies and motivating staff through exemplary leadership.
• Increased operational efficiency through streamlining processes, which resulted in a reduction in monthly packing error rate from 8% to 1% for the 60 community clients and 60 nursing home clients.
• Provided comprehensive mentoring for intern pharmacists and pharmacy students to ensure quality advice and service are offered to customers.

• Management of pharmacy and responsibility for 9 employees.
• Overseeing day-to-day business operations and adherence to regulatory guidelines.
• Contributed a written column to a quarterly community newsletter on a health-related topic, which strengthened pharmacist-patient/customer relationship and resulted in more loyal customers.

Achievements:

• Revenue growth of 233% within four years.