Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Languages
SalesAssociate
Open To Work

Tanya Nortje

Parramatta Park,QLD

Work Preference

Job Search Status

Open to work

Desired Job Title

Customer Service RepresentativeSales AssociateRetail Sales AssociateRetail Worker

Work Type

Full TimePart TimeContract Work

Location Preference

On-SiteRemote
Location: Parramatta Park, QLDCairns, QLD
Open to relocation: Yes

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid sick leave

Summary

Reliable operational professional with strong strengths in POS use, cash handling, customer support, product guidance, and inventory tracking. Background across retail, food service, and front-line support roles reflects a practical focus on accuracy, teamwork, and keeping daily service running smoothly.

Overview

19
19
years of professional experience

Work History

Sales Associate

On site recruitment working for csr
Cairns, QLD
07.2026 - Current
  • Guided customers in locating relevant products, answering inquiries, and offering tailored product recommendations to strengthen shopping experience.
  • Answered customer inquiries with clarity and professionalism, strengthening overall customer satisfaction.
  • Addressed customer questions with clear, professional communication skills.
  • enabled sales presentations by advancing product and service promotion during client conversations.
  • Maintained accuracy across sales documentation and follow-up notes to enable effective communication and customer engagement.
  • Positive shopping experience resulted from warm customer greetings and attentive service throughout visit.
  • Ensured sales records remained accurate through timely follow-up note updates.
  • Handled cashier transactions by accepting payments, issuing receipts, and counting change.
  • Handled incoming telephone calls to communicate store products and services information.
  • Ensured accurate product pricing and service information.
  • Sustained productive partnerships with peers and upper management to advance team success.
  • Utilized technology resources to streamline customer item locating and selection.
  • Coordinated receipt of product shipments and displayed items on retail shelves upon delivery.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Solved customer challenges by offering relevant products and services.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Performed precise POS transaction processing for coin currency payment cards and customer receipt returns.

Trainee

Milestones Smithfield
Cairns, QLD
12.2024 - 12.2025
  • Collaborated with team members to uphold quality standards in production processes, resulting in increased product reliability.
  • Supported daily operations by performing tasks that ensured smooth workflow at Milestones Smithfield, enhancing operational consistency.
  • Managed inventory by tracking and organizing supplies, guaranteeing availability for production needs.

Inclusion Aide

Lady Gowrie
Cairns, QLD
04.2024 - 12.2024
  • Led inclusion initiatives that increased engagement and participation among diverse student populations.
  • Collaborated with educators to develop and implement inclusive teaching strategies that addressed diverse learning needs.
  • Guided students with special needs in daily activities and classroom tasks, fostering a supportive learning environment.

Trainee

Best Start Glenfield
Auckland , New Zealand
07.2022 - 10.2023
  • Assisted teachers with lesson planning and classroom activities. Supported experienced teachers during classroom activity
  • Managed inventory with precise tracking and organization of supplies to support operational efficiency.
  • Coordinated daily operations at Milestones Smithfield to enhance productivity and streamline workflows.
  • Collaborated with team members to uphold quality standards in production processes.

Volunteer

Kingdom Kids
03.2022 - 06.2022
  • Coordinated engaging activities and events for children, promoting a nurturing and inclusive environment.
  • Mentored new volunteers on best practices, ensuring adherence to organizational policies.
  • Assisted with volunteer tasks during events, enhancing team collaboration and event success.
  • Supported staff and participants during events, contributing to positive experiences and successful outcomes.

Volunteer

Chritopher and Robin
09.2021 - 01.2022
  • Coordinated children's activities and events, promoting social interaction and skill development in a nurturing environment.
  • Developed engaging lesson plans that fostered creativity and learning.
  • Collaborated with local organizations on community projects, increasing outreach and engagement efforts.

Administrative Assistant

Palmers Garden centre
08.2020 - 11.2020
  • Coordinated staff meeting and training schedules, optimizing team availability.
  • Managed daily office operations, enhancing workflow and organization.
  • Assisted customers with inquiries, delivering accurate product information promptly.

Administrative Assistant

Solartive LTD
04.2020 - 06.2020
  • Coordinated schedules and appointments for team and management, increasing meeting effectiveness.
  • Coordinated schedules and appointments for team members and management staff.
  • Managed daily office operations, streamlining workflow and improving organization.
  • Managed daily office operations and maintained organized filing systems.
  • Assisted customers with inquiries, providing exceptional service and detailed product knowledge.

Casual

Tnt Children's Wear
02.2019 - 04.2020
  • Delivered customer service by resolving inquiries and issues, ensuring smooth point-of-sale operations and maintaining well-stocked merchandise.
  • Collaborated with diverse coworkers to achieve shared goals and effectively address product and service-related issues.
  • Executed operational tasks to support daily workflows and enhance team effectiveness.
  • Proposed innovative ideas and solutions that improved team collaboration and results.

Food and Beverage Attendant

Cuzzies
10.2018 - 01.2019
  • Prepared food items efficiently in a high-volume kitchen.
  • Prepared diverse food items in a busy kitchen, ensuring timely service to meet customer demand.
  • Chopped and prepped vegetables for menu items in a fast-paced kitchen, supporting efficient meal preparation.
  • Maintained cleanliness and organization of dining and service areas, enhancing guest experience and operational flow.

Door-to-Door Sales Representative

Kiwiland Homecare
07.2016 - 10.2016
  • Delivered door-to-door sales presentations for homecare products, highlighting key benefits
  • Established relationships with potential customers through door-to-door sales
  • Assessed homecare needs of potential customers via direct engagement
  • Presented product features and benefits during customer interactions

Front of House Employee

Kingsgate Hotel
01.2013 - 05.2013
  • Greeted guests and provided exceptional customer service at the reception desk.
  • Facilitated positive customer interactions at the front desk to enhance guest experience.
  • Assisted guests with inquiries and resolved issues to ensure satisfaction and loyalty.
  • Managed reservations and maintained accurate booking records in the hotel system.
  • Processed customer orders, managed inventory, and supported kitchen staff to streamline operations.

Retail Sales Associate

Z Kensington
04.2012 - 07.2012
  • Processed sales transactions accurately using point-of-sale systems, ensuring reliable financial records.
  • Executed sales transactions using point-of-sale systems, reinforcing accurate record-keeping and fostering customer trust.
  • Maintained visual merchandising standards to enhance store presentation and appeal.
  • Operated petrol pump during shifts, providing efficient service to customers. during shifts, delivering seamless service and enhancing customer satisfaction. Served customers coffee and beverages at café..

Cinema Worker

Event Cinemas
02.2009 - 03.2012
  • Operated ticketing and concession systems to efficiently process customer transactions and support smooth operations.
  • Operated ticketing and concession systems to streamline customer transactions.
  • Maintained cleanliness and organization of auditoriums and common areas to improve overall guest satisfaction.
  • Performed thorough cleaning and regular checks of cinemas and food service areas to maintain a welcoming environment for guests.

Deli Clerk

New world Regent
03.2009 - 08.2009
  • Assisted customers in the deli section, providing tailored product recommendations to enhance their shopping experience.
  • Assisted customers with product selection and provided knowledgeable recommendations.
  • Prepared deli meats and cheeses for customer orders and attractive display cases, enhancing customer appeal.
  • Prepared chicken and salad for customer orders at deli.
  • Maintained cleanliness and organization of the deli counter and workstations.

Food Service Worker

Burger king
01.2008 - 02.2008
  • Prepared food items for customers, ensuring high-quality service and satisfaction.
  • Operated kitchen equipment and maintained cleanliness in work areas to streamline food preparation and service.
  • Operated kitchen equipment to ensure efficient food preparation and service.

Education

Bachelors degree - ECE

Te Rito Maioha
Auckland

Business and Administration Level 4 -

People Potential
Whangarei

Business and Administration Level 3 -

People Potential
Whangarei New Zealand

First Aid -

National Certificate in Computing Level 3 -

Skills

  • Customer service
  • Point of sale
  • Experience with POS
  • Cash handling
  • Retail sales
  • Product recommendations
  • Inventory tracking
  • Problem solving
  • Team collaboration
  • Effective communication
  • Relationship management
  • Relationship building
  • Able to work under stress

Timeline

Sales Associate

On site recruitment working for csr
07.2026 - Current

Trainee

Milestones Smithfield
12.2024 - 12.2025

Inclusion Aide

Lady Gowrie
04.2024 - 12.2024

Trainee

Best Start Glenfield
07.2022 - 10.2023

Volunteer

Kingdom Kids
03.2022 - 06.2022

Volunteer

Chritopher and Robin
09.2021 - 01.2022

Administrative Assistant

Palmers Garden centre
08.2020 - 11.2020

Administrative Assistant

Solartive LTD
04.2020 - 06.2020

Casual

Tnt Children's Wear
02.2019 - 04.2020

Food and Beverage Attendant

Cuzzies
10.2018 - 01.2019

Door-to-Door Sales Representative

Kiwiland Homecare
07.2016 - 10.2016

Front of House Employee

Kingsgate Hotel
01.2013 - 05.2013

Retail Sales Associate

Z Kensington
04.2012 - 07.2012

Deli Clerk

New world Regent
03.2009 - 08.2009

Cinema Worker

Event Cinemas
02.2009 - 03.2012

Food Service Worker

Burger king
01.2008 - 02.2008

Bachelors degree - ECE

Te Rito Maioha

Business and Administration Level 4 -

People Potential

Business and Administration Level 3 -

People Potential

First Aid -

National Certificate in Computing Level 3 -

Languages

Afrikaans
Native/ Bilingual

Similar Profiles

CREATE PROFILE
Tanya Nortje