Dynamic healthcare professional with extensive experience at Queensland Health, excelling in patient care and rehabilitation support. Proven ability to monitor vital signs and implement safety protocols while fostering strong relationships with patients and families. Adept in medical documentation and effective communication, ensuring compliance and compassionate care in diverse settings.
Overview
16
16
years of professional experience
Work History
Assistant in Nursing
Queensland Health Sub Acute Care unit
Cairns, Qld
06.2025 - Current
Monitored vital signs and reported changes to nursing staff promptly.
Assisted patients with activities of daily living such as bathing, grooming, and dressing.
Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
Assisted patients with rehabilitation exercises to enhance recovery under guidance of healthcare professionals.
Responded quickly to emergency situations involving sudden illness or injury.
Observed and reported unusual symptoms and changes to charge nurse.
Identified changes in patient condition to ensure timely medical care.
Communicated effectively with patients and families to provide emotional support.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
Collaborated with multidisciplinary teams to ensure comprehensive patient care.
Implemented safety protocols to promote a safe environment for patients and staff.
Maintained cleanliness and organization of patient rooms and common areas.
Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
Served meals to patients in their rooms and assisted with feeding when needed.
Answered call lights promptly and responded to patient needs accordingly.
Collected specimens, monitored vitals, and maximized patient comfort to maintain optimal environment.
Collected specimens for testing purposes upon request from physicians or nurses.
Participated in educational programs related to nursing assistant skills development.
Provided patient education on health maintenance and disease prevention to promote overall well-being.
Built strong relationships with patients, caregivers, and healthcare teams to ensure effective implementation of individual care plans.
Safeguarded patient privacy with strict adherence to HIPAA protocols.
Ensured patient comfort by promptly supplying and emptying bedpans.
Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
Disability Support Worker
Endeavour Foundation
Cairns, Qld
03.2024 - 06.2025
Supported individuals with disabilities in daily living activities.
Supported clients in enhancing social skills and nurturing relationships for improved interpersonal connections.
Collaborated with healthcare professionals to create personalized support plans.
Organized and led recreational activities to foster inclusion and boost client engagement.
Monitored client progress and documented observations accurately.
Provided emotional support and encouragement to enhance well-being.
Ensured safe environments by adhering to health and safety regulations.
Communicated effectively with families regarding client needs and progress.
Assisted in developing self-care skills such as personal hygiene practices.
Maintained daily living standards by assisting clients with personal hygiene needs.
Applied positive reinforcement techniques to effectively manage challenging behaviors and promote positive interactions.
Planned and prepared nutritious meals and snacks to meet diabetic, low sodium, and high protein diets.
Created detailed and individualized plans to best support patients.
Administered medication to patients according to strict schedules.
Educated clients on options to assist in making informed decisions.
EQUIPMENT SPECIALIST / SALES REPRESENTATIVE
Aidacare
03.2023 - 07.2024
Consistently exceeded sales targets.
Deliver equipment demonstrations and training at hospitals, aged care homes, JCU University, and Aidacare facilities.
Deliver training sessions for occupational therapists, nursing staff, and healthcare professionals on equipment usage and safety standards.
Assist Occupational Therapists and Physiotherapists in selecting and providing equipment for adults and children with disabilities.
Contributed to improving healthcare outcomes by sharing knowledge and training on proper equipment use and manual handling techniques.
Travel extensively within the territory, ensuring timely delivery and supply of equipment to hospitals and aged care homes.
Establish and maintain strong relationships with key stakeholders including CEOs, clinical managers, facility managers, and nursing staff.
Keep healthcare professionals updated on the latest equipment advancements and industry trends.
Collaborate with funding programs such as NDIS, PCEP, and MASS to secure necessary equipment for clients.
Ensure compliance with procedures and legislative requirements.
Address and resolve equipment-related issues.
Assemble, demonstrate, and troubleshoot equipment for clients and staff.
Work collaboratively with team members to ensure seamless operations and high-quality service delivery.
Successfully addressed safety issues and worked well with diverse groups in challenging situations.
Consistently met deadlines for critical clients, enhancing their quality of life.
Promoted to provide acute and aged care services to diverse populations across various facilities. Specialist for Far North Queensland, from Innisfail to the Cape York and remote communities and islands, covering the largest area for Aidacare in Australia, within six months
Acute and Aged Care
ASSISTANT IN NURSING
Your Nursing Agency
11.2019 - 03.2023
Provide support and assistance to Registered Nurses and the healthcare team, collaborating closely to ensure optimal patient care.
Assisted patients with Activities of Daily Living (ADLs) to enhance comfort and promote independence, following prescribed care plans.
Supported patients in maintaining proper nutrition and hydration to promote their health.
Documented patient responses in progress notes and clinical records, ensuring comprehensive and up-to-date records for continuity of care.
Ensured timely and accurate communication and reporting, adhering to established protocols to support effective patient care.
Ensured a clean and safe environment for patients by applying infection control practices and overseeing equipment and supplies.
Respect patient privacy and confidentiality, following ethical and legal standards in all aspects of care.
Work individually and as part of a team across various facilities and in home care.
PERSONAL CARE ASSISTANT
Kewarra Aged Care
11.2018 - 11.2019
Delivered compassionate care and support to residents in palliative, dementia, and high care wards, enhancing their quality of life.
Assist residents with activities of daily living, including bathing, dressing, grooming, feeding, drinking and mobilisation support.
Developed and implemented tailored care plans for residents, ensuring their specific needs and preferences were met.
Offered emotional support and companionship to residents, fostering a sense of belonging and reducing feelings of isolation.
Facilitated connections between residents and their families to ensure ongoing support and information exchange.
Collaborate with physiotherapists to assist with residents' mobility and exercise routines.
Assist with the transportation of residents within the facility.
Report changes in residents' conditions to nursing staff and maintain accurate documentation.
DUTY MANAGER
Trinity Beach Tavern
11.2015 - 03.2018
Lead, manage and develop a large team across bar, gaming, dining and function areas.
Created and managed staff rosters for efficient scheduling in a high-volume venue.
Executed daily gaming balances and clearance to maintain accurate financial records.
Maintained compliance with health, safety, and licensing regulations.
Assisted Venue Manager in daily operations to ensure smooth venue performance.
MANAGER
Cock n Bull Tavern
11.2009 - 10.2015
Enabled Tavern to achieve Best Hotel award in Cairns for three consecutive years through exceptional service and operational excellence.
Lead, manage and develop a team of more than 65 staff across front and back of house functions.
Oversee daily operations, ensuring exceptional customer service and operational efficiency.
Supervise front and back of house activities, including bar, gaming, and restaurant areas.
Progressed from Bar and Gaming Attendant and TAB operator to Manager by excelling in various front and back of house roles.
Produce, publish and constantly update rosters for a high-volume venue.
Conduct daily gaming balances and clearance.
Maintain compliance with health, safety, and licensing regulations.