Tanya Paterson
Pacific Pines,Australia
Summary
I am 20 years old and moved to the gold coast from Scotland on a dependent visa with my family with NO WORKING VISA RESTRICTIONS. I am a strong and determined person who is also a very trustworthy member of staff. Very motivated and reliable individual with a lot of experience in customer service. Excellent communication skills and a willingness to learn and adapt
Overview
5
5
years of professional experience
Work History
Pharmacy Assistant
Priceline Pharmacy
Gold Coast, QLD
05.2025 - Current
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive customer situations, preserving confidentiality at all times.
- Kept pharmacy counter and related areas clean, neat and organized.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Maintained clean and organized work environment, adhering to health and safety standards.
Boat manufacturing and detailing
Riviera, Devils engineering
Coomera, Good coast
- 01.2024
- Boat manufacturing and detailing
- Operating machinery
- Paying close attention to detail in order to do a job precisely
- Prepping parts for spray
- Sanding, buffing and shaping
- Quality control
- Knowledge on safety protocol
Carls Jnr
Pimpama, Gold Coast
- 01.2024
- Working in fast paced environment
- Resolved any problems and ensured I was working with respect towards all customers
- Communicated perfectly with both customers and members of staff
- Exceeded job requirements
- Improving customer satisfaction at all times
- Considered hard working, driven and punctual
- Conducted accurate sales transactions in-store and on drive thru.
Clerical officer
NHS Scotland
Edinburgh, Scotland
- 01.2023
- Organized clinics and appointments for multiple departments.
- Efficiently managed patient records and appointments.
- Oversaw general correspondence and office operations.
- Assisted in recording and filing patient case files.
- Developed and maintained an effective filing system.
- Planned and organized staff rota for patient bookings.
- Proofread office documents and memos.
- Developed strong interpersonal skills working with patients in the diabetes department.
- Maintain patients accounts and record account information.
- Strongest qualities were my leadership and organizational skills
- Healthcare operations knowledge and communication skills
- Detail oriented and and ability to control inventories.
Childcare Worker
Kids Insight
Edinburgh
- 01.2023
- Supported children in creative play activities.
- Assisted in providing care for the children.
- Maintained accurate documentation as per Kids Insight policies.
- Adhered to health and safety policies.
- Collaborated effectively as a team member.
- Interacted with parents/guardians and accommodating their needs.
- Assisted in maintaining a clean and organized club facility.
- Picking up children from school and safely taking them back to the organization hall. All whilst doing my svq level 3 apprenticeship in business and administration.
Team Member
Mcdonalds
Edinburgh, Scotland
02.2021 - 01.2023
- Exceeded job requirements and quickly mastered required tasks.
- Resolved issues efficiently, maintaining high productivity.
- Provided exceptional customer service, demonstrating respect and professionalism.
- maintained good work ethic whilst at school too.
- Dispensed and prepared a variety of beverages.
- Proactively addressed and resolved customer complaints.
- Collaborated within a team to ensure high customer service standards.
- Communicated effectively with the public to meet their needs
Education
A level equivalent - English and modern studies
Currie community high school
Skills
Solution-oriented thinking
Strong communication skills
Fast adaptation to learning
Creative solutions development
Efficient time management
Structured organization skills
Informed decision making
Digital proficiency
Adaptable approach
Team synergy
Timeline
Pharmacy Assistant
Priceline Pharmacy
05.2025 - Current
Team Member
Mcdonalds
02.2021 - 01.2023
A level equivalent - English and modern studies
Currie community high school
Childcare Worker
Kids Insight
- 01.2023
Clerical officer
NHS Scotland
- 01.2023
Carls Jnr
- 01.2024
Boat manufacturing and detailing
Riviera, Devils engineering
- 01.2024