Hi, I’m
Tanya Roben
Business owner
Terrigal,NSW
Summary
Professional with strong background in case management, prepared to make significant impact. Proven ability to collaborate with teams and adapt to changing needs. Skilled in client assessment, resource coordination, and crisis intervention. Reliable and results-focused, with commitment to achieving positive outcomes.
Overview
19
years of professional experience
5
Certification
Work History
BlastNCoat Wagga Powder Coating
Manager
01.2023 - 01.2025
Job overview
- Responsible for all day-to-day running of our family business.
- Advertising, designs of logos, and uniforms.
- Safety Data Sheets, Chemical Risk Assessments.
- Xero data entry, invoicing, sales orders, invoicing, and bank processing payments.
- Recruitment and interviewing of staff.
- Provide staff training.
- Wages.
- Sales directly to customers.
- Stock control.
- Attending community functions.
- Maintain the factory floor, equipment, and tools.
- Maintain showroom and office supplies.
- Liaising with suppliers.
- Oversaw daily operations to ensure efficient powder coating processes.
- Led team in maintaining high safety standards and operational compliance.
Marymead Permanency Program
Carer Assessor
01.2021 - 01.2023
Job overview
- Conduct complex assessments for potential foster carers.
- Maintain home safety regulations, and attend foster care homes to conduct regular assessments and license checks to meet the legislative requirements for children in the care of the minister.
- Placement of foster children with appropriate foster carers for emergency care, respite, short-term, long-term, guardianship, and adoption, under the guidance of the minister and the Department of Justice Team.
- Complete assessments and recommendations for the placement of children under the care of the minister.
- Maintain case notes, and Excel spreadsheets.
- Plan and attend community events for foster carers, children in care, and external stakeholders.
- Support foster carers in crisis, and recommend interventions to the management team.
- Write complex assessments for the court, Guardianship Orders, and Adoption Orders.
- Conduct attachment style interviews with potential foster carers.
- Travel throughout Riverina, ACT, and Sydney to support foster carers and families who care for children under the care of the minister.
- Attend weekly management meetings.
- Data entry, emails.
- Provided compassionate care and support for individuals with diverse needs.
- Developed personalized care plans in collaboration with multidisciplinary teams.
- Monitored and documented client progress to ensure adherence to treatment goals.
- Trained and mentored new staff on best practices in caregiving techniques.
- Implemented safety protocols to maintain a secure environment for clients.
Marymead Permanency Program
Case Manager
05.2018 - 01.2020
Job overview
- Maintain accurate and up-to-date case notes, data collection, and detailed reports.
- NDIS support and planning with the NDIS Case Manager, occupational therapists, psychologists, speech therapists, and GPs.
- Complex therapeutic case management.
- Trauma-informed case management.
- Working as part of a team with direct client contact with clients and their families.
- Support to clients in home and community-based settings.
- Conflict resolution.
- Provide therapeutic support.
- Development of individualized case plans, contact plans, healthcare plans, and leaving care plans.
- Facilitation of regular case conferences.
- Engagement with statutory agencies and key stakeholders.
- Planning and implementation of NDIS plans.
- Conduct investigations.
- Advocacy and support for clients and their families.
- General office duties.
- Home Visits.
- Acting Team Leader, Marymead Permanency Program.
- Emergency On-Call Duties
- Referrals to Medical Professionals.
- AOD Referrals.
- Court-Ordered Urinalysis Referrals
- Managed comprehensive case assessments to determine client needs and service eligibility.
- Developed individualized service plans to support client goals and enhance stability.
Department of Justice Riverina Juvenile Justice
Admissions Officer/Programs Officer
06.2006 - 05.2018
Job overview
- Maintain accurate manual and computerized client records and files.
- Provide quality administrative and clerical support.
- Manage incoming and outgoing calls and inquiries.
- Meet deadlines.
- Identify and escalate complex issues.
- Supervision and admission of young people into custody.
- Microsoft Word, Microsoft Outlook, Microsoft Excel.
- Email and Internet.
- Proficient SAP applications.
- Proficient Client Information Management System.
- Act in accordance with relevant legislation and agency policies.
- Plan and conduct programs for young people.
- Casework and intervention.
- Pro-Social Role Modeling
- Facilitated outreach initiatives to promote awareness of educational opportunities within the community.
Department of Justice Riverina Juvenile Justice
Shift Supervisor - Acting
12.2007 - 01.2018
Job overview
- Coordinate the work of youth officers.
- Maintain adequate staffing and rosters.
- Contribute to the safe management of the Center.
- Report writing.
- Time Management.
- Liaison with managers and key stakeholders for the safe management of young people and safety in a custodial environment.
- OHS and incident requirements.
- Adhere to policy and procedures.
- Adhere to relevant legislation requirements.
Department of Justice Juvenile Justice Community
Community Juvenile Justice Officer - Acting
07.2012 - 12.2012
Job overview
- Maintain client records.
- Professional report writing.
- Case Management.
- Conduct case conferences and monitor client interventions.
- Liaise with government and non-governmental bodies.
- Bail intervention, breach, and revocation of court orders.
- Build positive relationships.
- Supervise clients released on bail.
- Conflict resolution and negotiation.
- Effective Communication.
- Confidentiality.
- Manage clients in crisis.
- Demonstrated experience in both the criminal justice system and providing secretariat support to a high level.
- Oversaw case management processes for juvenile offenders, ensuring compliance with legal standards.
- Developed and implemented rehabilitation programs aimed at reducing recidivism rates among youth.
Education
ASI
from ASI (Attachment Style Interview Techniques)
07-2021
ACWA (Centre For Community Welfare Training)
from Step By Step Carer Assessment And Training
06-2020
ACWA (Centre For Community Welfare Training)
from Interviewing for Allegations of Reportable Conduct Training
01.2019
Centre For Community Welfare Training
from Therapeutic Life Story Work Richard Rose
01.2019
Anglicare
from Family Findings
01.2019
Marymead Permanency Program
from Trauma Training
01.2019
ACWA (Centre for Community Welfare Training)
from Child Mental Health Toolkit: Assessment, Planning and Case Management for Children and Young People with Mental Health Issues
01.2018
TAFE NSWNSW, Australia
Diploma from Community Services
01.2012
Department of Jusctice Training And Development
from Group Facilitator Training Aboriginal Alcohol and Other Drugs
01.2014
Department of Justice Training And Development
from Group Facilitator Training Love Bites Domestic & Family Violence
01.2014
Australian Childhood Foundation
from Early Childhood Trauma Training
01.2008
TAFE NSWNSW, Australia
Certificate IV from Youth Work
01.2006
Juvenile Justice Training
Certificate IV
01.2006
Skills
- Team collaboration
- Uphold ethical standards
- Client representation
- Empathetic understanding
- Achievement-focused
- Maintains a respectful demeanor
Accomplishments
- Collaborated with team of 15 in the development in marketing Out of Home Care for Marymead in the wider Riverina District increasing the numbers of foster carers.
- Supervised team of 20 at the Department of Juvenile Justice.
- Collaborated with team of 5 in the development of a new Powder Coating Plant.
Certification
- C Class Driver’s License 4158C Valid
- Working with Children Check WWC0139510E
- National Police Check
- First Aid
- Working with Vulnerable People
Languages
English
Full Professional
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Part TimeFull TimeContract WorkLocation Preference
HybridOn-SiteRemoteInterests
Travel
Swimming
Fitness
Timeline
Manager
BlastNCoat Wagga Powder Coating
01.2023 - 01.2025
Carer Assessor
Marymead Permanency Program
01.2021 - 01.2023
Case Manager
Marymead Permanency Program
05.2018 - 01.2020
Community Juvenile Justice Officer - Acting
Department of Justice Juvenile Justice Community
07.2012 - 12.2012
Shift Supervisor - Acting
Department of Justice Riverina Juvenile Justice
12.2007 - 01.2018
Admissions Officer/Programs Officer
Department of Justice Riverina Juvenile Justice
06.2006 - 05.2018
Marymead Permanency Program
from Trauma Training
ACWA (Centre for Community Welfare Training)
from Child Mental Health Toolkit: Assessment, Planning and Case Management for Children and Young People with Mental Health Issues
TAFE NSW
Diploma from Community Services
TAFE NSW
Certificate IV from Youth Work
Juvenile Justice Training
Certificate IV
ASI
from ASI (Attachment Style Interview Techniques)
ACWA (Centre For Community Welfare Training)
from Step By Step Carer Assessment And Training
ACWA (Centre For Community Welfare Training)
from Interviewing for Allegations of Reportable Conduct Training
Centre For Community Welfare Training
from Therapeutic Life Story Work Richard Rose
Anglicare
from Family Findings
Department of Jusctice Training And Development
from Group Facilitator Training Aboriginal Alcohol and Other Drugs
Department of Justice Training And Development
from Group Facilitator Training Love Bites Domestic & Family Violence
Australian Childhood Foundation
from Early Childhood Trauma Training