Tanya Russell

• Assisting doctors and other healthcare providers with examinations, procedures, and treatments
• Administering vaccinations, medications, and other interventions as directed by GP on duty.
• ECG , blood collection.
• Wound suturing
• Conducting routine health screenings and assessments
• Providing patient education and promoting preventive healthcare
• Maintaining accurate patient records and documentation
• Ensuring the practice's facilities, equipment, and supplies are well-organised and well-stocked.
• Ordering of EBOS And one link immunisation.
• Strive for 5 -ensuring immunisation fridge temps maintained normal ranges.
• Infection control representative
• Collaborating with the multidisciplinary team to deliver coordinated, patient-centred care
• Kept optimal supply levels in treatment rooms, triage, and other areas to meet typical patient loads.
• Maintained constant communication and liaising with other members of care team.
• Promoted continuity of care with thorough documentation of medical histories, vital signs, observations, interventions, and results.
• Provided compassionate support to patients during medical procedures, alleviating anxiety and discomfort.
• Served as a trusted resource to patients and families, addressing concerns and answering questions related to their healthcare journey.
• Optimized patient flow within the practice by coordinating room assignments and managing waitlists efficiently.
• Pathology collection
• Audits and assistance with Accreditation.
• Reduced waiting times for patients, conducting triage assessments and prioritizing cases based on urgency.
• Documented nursing services provided and uploaded to comprehensive tracking systems for health records and billing.
• Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
• Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
• Delivered emotional support to patients and families during challenging times.
• Developed and implemented individualized patient care plans.
• Flu clinics and COVID clinics with the RN
• Improved patient satisfaction by providing comprehensive health education and promoting preventive care.
• Delivered high-quality patient care with strong attention to detail in administering medications, treatments, and wound care.
• Implemented evidence-based nursing interventions that resulted in positive clinical outcomes for diverse populations.
• Streamlined appointment scheduling processes to maximize clinic capacity while maintaining patient satisfaction levels.

• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Checked patient meet critter for UCC, and patient address /medical information current.
• Helped patients complete necessary medical forms and documentation.
• Maintained strict confidentiality of patient information, adhering to privacy and medical office policies.
• Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
• Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
• Maintained current and accurate medical records for patients.
• Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
• Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
• Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
• Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
• Transcribed phone messages and relayed to appropriate personnel.
• Supported positive patient experience by offering assistance with filling out health forms.
• Managed patient appointments efficiently, reducing wait times significantly.
• Assisted RN nurses and Doctors with set up patients in the treatment room, so time was well managed and patient flow was adhered too.

Assist RN nurses and Do tors with simple wound and treatment room procedures.

Use and understanding of use of Best practice and the Billing of Doctors on best practice.

• Assisting doctors and other healthcare providers with examinations, procedures, and treatments
• Administering vaccinations, medications, and other interventions as directed by GP on duty.
• ECG , blood collection.
• Wound suturing
• Conducting routine health screenings and assessments
• Providing patient education and promoting preventive healthcare
• Maintaining accurate patient records and documentation
• Ensuring the practice's facilities, equipment, and supplies are well-organised and well-stocked.
• Ordering of EBOS And one link immunisation.
• Strive for 5 -ensuring immunisation fridge temps maintained normal ranges.
• Infection control representative
• Collaborating with the multidisciplinary team to deliver coordinated, patient-centred care
• Kept optimal supply levels in treatment rooms, triage, and other areas to meet typical patient loads.
• Maintained constant communication and liaising with other members of care team.
• Promoted continuity of care with thorough documentation of medical histories, vital signs, observations, interventions, and results.
• Provided compassionate support to patients during medical procedures, alleviating anxiety and discomfort.
• Served as a trusted resource to patients and families, addressing concerns and answering questions related to their healthcare journey.
• Optimized patient flow within the practice by coordinating room assignments and managing waitlists efficiently.
• Pathology collection
• Audits and assistance with Accreditation.
• Reduced waiting times for patients, conducting triage assessments and prioritizing cases based on urgency.
• Documented nursing services provided and uploaded to comprehensive tracking systems for health records and billing.
• Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
• Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
• Delivered emotional support to patients and families during challenging times.
• Developed and implemented individualized patient care plans.
• Flu clinics and COVID clinics with the RN
• Improved patient satisfaction by providing comprehensive health education and promoting preventive care.
• Delivered high-quality patient care with strong attention to detail in administering medications, treatments, and wound care.
• Implemented evidence-based nursing interventions that resulted in positive clinical outcomes for diverse populations.
• Streamlined appointment scheduling processes to maximize clinic capacity while maintaining patient satisfaction levels.

• Assessed incoming patients quickly and efficiently, determining the appropriate level of care required based on their symptoms.
• Provide wound care, plastering, and patient education.
• Wound suturing for basic simple lacerations.
• Ordering stock through EBOS and pathology to maintain a well organised and stocked treatment room.Maintained a process of checklists to ensure stock is toasted and in date.
• Triage and assess all patients for admission, ensuring they meet inclusion/exclusion criteria.
• Assist admin staff, support patients, and monitor walk-in appointments.
• Maintained accurate electronic health records, ensuring timely updates and thorough documentation of patient interactions.
• Reduced wait times for patients by streamlining the check-in process and optimizing nurse scheduling.
• Liaised with staff on reception, doctors in relation to Patients care .
• Conducted telephone triage to patient, family and significant others using nursing judgment according to protocol.
• Strengthened clinical skills by attending professional development workshops, conferences, and online courses.
• Enhanced patient care by implementing efficient triage processes and prioritizing urgent cases.
• Administered medications accurately, ensuring proper dosages and adherence to protocols.
• Deliver high-quality care for injuries and illnesses.
• Educated family members and caregivers on patient care instructions.
• Explained aftercare and medication side effects to patients and caregivers in easy-to-understand terms.
• Quickly responding to emergency situations with assistance from Dr on duty and receptionist.
• Maintained a clean and safe environment, adhering to infection control protocols and ensuring compliance with regulations.
• Participated in professional development activities to stay current on best practices in nursing care delivery methods.
• Utilized electronic health records systems effectively for accurate data entry, retrieval, and communication among healthcare team members.
• Educated patients about prescribed medications'' proper use and potential side effects for increased adherence rates and safety measures taken into account.