Tanya Thankachan
Melbourne,VIC
Summary
Experienced professional with 2+ years of experience and proven knowledge of experimental design, research and development, quality assurance, and an individual with a strong sense of leadership, adaptability, and a creative, flexible approach to problem solving and idea development. Strong abilities in business operations, work-force scheduling and time management.
Overview
4
4
years of professional experience
Work History
Assistant Team Lead
Servetel Communications Private Limited
11.2021 - 02.2022
- Conduct day-to-day project coordination, planning, and implementation across multiple teams
- Create functional and technical application documents, Managed complex projects from start to finish
- While managing internal departments, reviewed all customer inquiries to understand the scope of the project, also managed team workload to reach targets for specific tasks.
- Mentored and guided employees to foster proper completion of assigned duties.
- Maintained team flexibility and embraced change to adapt within dynamic markets.
Solution Advisor
Servetel Communications Private Limited
10.2020 - 11.2021
- Prepare and deliver technical presentations explaining products or services to existing and prospective customers
- Managing and interpreting customer requirements.
- Developed and maintained strong relationships with clients to maximize satisfaction.
- Researched and evaluated potential investment products for clients.
Sales Engineer
Servetel Communications Private Limited
11.2019 - 10.2020
- Analyzed market trends, competitor performance and product strengths.
- Provided sales forecasts for product sales opportunities within assigned accounts.
- Recommended changes, improvements, or enhancements in products to product development team based on customer feedback.
- Submitted booking forecasts, monthly highlights and CRM entries.
Signal Processing Engineer
Bharat Sanchar Nigam Limited
05.2019 - 07.2019
- Trained and mentored competent and flexible workforce to meet project needs and promote positive work environment.
- Performed preventative maintenance to keep tools and equipment functional.
- Wrote, reviewed and edited technical document in accordance with template requirements.
Network Engineer
Delhi Metro Rail Corporation
06.2018 - 07.2018
- Provided network support services for devices such as hubs, bridges, routers, and other hardware.
- Managed, tracked, and coordinated problem resolution and escalation processes.
- Troubleshot complex multi-vendor network service provider issues.
Education
Masters Of Engineering - Electrical And Electronic Engineering
RMIT University
Melbourne, VIC12.2023
Electronics & Commuications
Rajagiri School of Engineering & Technology
India06.2019
High School - Science
Carmel Convent School
New, Delhi03.2015
Skills
- Leadership
- Problem Solving
- MS Excel
- Digital Image Processing
- Hardware Description Languages
- Routing Protocols
- Network Security
Accomplishments
- Achieved highest product sales record in the month of August,2020 by completing it on time with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved Testing APIs in cloud telephony by introducing web based calling for a client.
Hobbies
- Singing
- Dancing
- Acting
- Reading
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Assistant Team Lead
Servetel Communications Private Limited
11.2021 - 02.2022
Solution Advisor
Servetel Communications Private Limited
10.2020 - 11.2021
Sales Engineer
Servetel Communications Private Limited
11.2019 - 10.2020
Signal Processing Engineer
Bharat Sanchar Nigam Limited
05.2019 - 07.2019
Network Engineer
Delhi Metro Rail Corporation
06.2018 - 07.2018
Masters Of Engineering - Electrical And Electronic Engineering
RMIT University
Electronics & Commuications
Rajagiri School of Engineering & Technology
High School - Science
Carmel Convent School
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