Tanya Van Epen
Umina,NSW
Summary
With 20 years experience in the Disability sector,I have a solid background in providing support to individuals with various disabilities both in daily programs and S.I.L supports. Successfully implemented personalized care plans and facilitated daily living activities to enhance clients' quality of life, giving them choice and control.
Expert in managing detailed care plans and advocating for client rights.
Overview
33
33
years of professional experience
Work History
Disability Support Worker
Life Choice Solutions
04.2024 - 01.2025
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Kept detailed daily logs with care actions, patient behaviours, and incidents.
- Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
- Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
- Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.
- Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
- Kept accurate records for client files and handled related paperwork.
- Maintained accurate records of client progress, adjusting support strategies as needed to maximize outcomes.
- Advocated fiercely on behalf of clients when necessary to ensure their rights were respected in various settings such as education or healthcare environments.
- Maintained detailed records of patient progress, documentation of services and case notes.
Disability Support Worker
Coast Community Homes
02.2018 - 04.2024
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Supported Clients, in Both Day Programs and in S.I.L
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Kept detailed daily logs with care actions, patient behaviours, and incidents.
- Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
- Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
- Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.
- Implemented behavior management techniques when required for the safety of both clients and staff members involved.
- Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
- Kept accurate records for client files and handled related paperwork.
- Maintained accurate records of client progress, adjusting support strategies as needed to maximize outcomes.
- Adhered to company requirements for patient interactions and care standards.
- Conducted regular assessments of client needs to identify potential areas of growth or improvement within their care plan structure.
- Maintained detailed records of patient progress, documentation of services and case notes.
Disability Support Worker
Response Services
01.2009 - 01.2018
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- PCP Planner. This involved Liaising with Family/Carers to ensure any appointments were made. NDIS funding management.
- Training new staff.
- Rostering.
- Kept detailed daily logs with care actions, patient behaviours, and incidents.
- Provided high level of physical support by lifting, adjusting, and moving clients.
- Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
- Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
- Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
- Facilitated community integration for clients by organizing outings, social events, and other opportunities for engagement.
- Improved client independence by developing personalized support plans tailored to individual needs and goals.
- Kept accurate records for client files and handled related paperwork.
- Maintained accurate records of client progress, adjusting support strategies as needed to maximize outcomes.
- Advocated fiercely on behalf of clients when necessary to ensure their rights were respected in various settings such as education or healthcare environments.
- Conducted regular assessments of client needs to identify potential areas of growth or improvement within their care plan structure.
- Collaborated with interdisciplinary teams to develop comprehensive care plans, ensuring optimal client wellbeing.
Process Worker
Delta Laboratories
05.2004 - 02.2009
- Maintained a clean and organized workspace, resulting in a safer environment for all employees.
- Collaborated with team members to achieve daily production goals and consistently meet deadlines.
- Maintained compliance with health, safety, and environment practices.
- Remained attentive throughout shifts, identifying potential safety hazards and promptly addressing them to maintain a secure work environment.
- Working on a production line Effectively and Efficiently
Screen Printer
Scribal
04.1997 - 07.2003
- Improved customer satisfaction with timely order fulfillment and consistent print quality.
- Consistently met deadlines for high-volume orders through effective time management and workflow coordination among team members.
- Installed and repositioned screen printing plates and pressure roles.
- Increased efficiency by troubleshooting and resolving printing issues, minimizing downtime and delays.
Shop Assistant
Donut King
01.1992 - 03.1993
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Barista
- Food preparation
- Balancing the register/banking
Education
No Degree - First Aid/CPR
Vital
West Gosford NSW07-2024
Certificate III - Disability Studies
Response Services Newcastle
New Lambton, NSW02-2011
Advanced Certificate in Health And Fitness & Sport - Health And Fitness
Newcastle Tafe
Newcastle, NSW02-1994
High School Diploma -
Woy Woy High School
Woy Woy, NSW11-1993
Skills
- Strong communication skills, both written and verbal
- Excellent Time Management and organisational skills
- Attention to detail
- Using initiative to solve problems or deal with difficult situations with clients
- Ability to work with minimal supervision and as part of a team
- Punctual, honest and respectful
- Own LR drivers licence and vehicle
- Personal care
Timeline
Disability Support Worker
Life Choice Solutions
04.2024 - 01.2025
Disability Support Worker
Coast Community Homes
02.2018 - 04.2024
Disability Support Worker
Response Services
01.2009 - 01.2018
Process Worker
Delta Laboratories
05.2004 - 02.2009
Screen Printer
Scribal
04.1997 - 07.2003
Shop Assistant
Donut King
01.1992 - 03.1993
No Degree - First Aid/CPR
Vital
Certificate III - Disability Studies
Response Services Newcastle
Advanced Certificate in Health And Fitness & Sport - Health And Fitness
Newcastle Tafe
High School Diploma -
Woy Woy High School
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