Tanya Walker
Burleigh Heads,Queensland
Summary
I am a high-energy Administration Manager with proven leadership, critical thinking and project management abilities gained during my 2 year administrative career at Weight Loss Solutions Australia.
I am organised, self motivated and ambitious, with the drive and passion to achieve all goals.
I enjoy networking and dealing with people and with good communication skills and a professional "can do" attitude this helps build honest and strong relationships.
My experience working for a private medical service has given me the skills and the ability to deal with multiple situations to get a desired outcome for all parties.
I am focused on attention to detail while meeting deadlines and working towards an efficient proactive workplace.
My experience has given me the knowledge and skills to take into any career opportunity. I believe I will be a great asset to your team and to the company as I strive to keep reaching goals.
Overview
6
6
years of professional experience
Work History
Office Administration Manager
Weightloss Solutions Australia
01.2022 - Current
- Managed patients billing, accounts receivable, payable.
- Organising patient quotes with hospital administration , anesthetists groups and multiple surgeons.
- Efficiently managed patient data, appointments and preparing patients for surgical procedures.
- Managed third party debtors and billing involving liaising with and securing payments from Medicare and Private Health.
- Maintained up-to-date records of patient visits including treatment plans and follow-up instructions from a multi disciplinary team.
- Created and implemented policies and procedures for effective practice management.
- Communicated with patients with compassion while keeping medical information private.
- Collaborated with multi-disciplinary staff to improve overall patient care.
- Event Management including Gold Coast Marathon, Wellness Warriors Retreat, Mindfulness Mastery, Post Op Workshops.
- Personal Assistant to the CEO
Assistant Director/Educator Trainer
Carey Lane, St Hilda's
01.2021 - 09.2021
- Encouraged small groups to discuss topics and explore concepts through hands-on activities.
- Met regularly with team of teachers to discuss best practices and develop innovative teaching strategies.
- Developed materials for classroom teachers to support instruction, in-class activities.
- Contributed to the development of curriculum materials, aligning content with state standards and educational objectives.
- Developed strong relationships with community partners to enhance educational opportunities for students.
Centre Director
Bright Buttons Kindergarten
07.2018 - 11.2020
- Managed the day to day operations of the service including staffing arrangements, enrolments, fee management and record keeping.
- Learned and adapted quickly to new technology and software applications.QIK Kids
- Identified issues, analyzed information and provided solutions to problems.
- Worked well in a team setting, providing support and guidance.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Excellent knowledge of legislative and quality improvement requirements
Education
Certificate III in Business Administration
Foundation Education2022
Diploma in Children's Services
Kings International College2013
Certificate III & IV in Health And Fitness
Fitnation Gold Coast, QLD04.2012
Skills
- Exceptional communication with multidisciplinary team, surgeons and patients
- Ability to multitask, troubleshoot and problem solve
- Experienced in the use of Total Care software
- Problem Resolution
- Administration and Reporting
- Staff Training
- Project Management
- Time Management
- Schedule and calendar management
- Brand Management
- Event Coordination
- Office Management
Timeline
Office Administration Manager
Weightloss Solutions Australia
01.2022 - Current
Assistant Director/Educator Trainer
Carey Lane, St Hilda's
01.2021 - 09.2021
Centre Director
Bright Buttons Kindergarten
07.2018 - 11.2020
Certificate III in Business Administration
Diploma in Children's Services
Certificate III & IV in Health And Fitness