Tanyaphat (Penny) McKelvie
Greensborough,Australia
Summary
Efficient and productive professional in the food service management field, skilled at completing tasks with speed and accuracy. Possess strong capabilities in inventory management, staff training, and customer service excellence. Excel in leadership, communication, and problem-solving, ensuring smooth operation of food service establishments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Restaurant Owner
Cat Jump Thai Kitchen
Eaglemont, VIC
11.2023 - 10.2025
- Managed daily restaurant operations and ensured efficient service delivery.
- Developed and maintained relationships with local suppliers for fresh ingredients.
- Created seasonal menus reflecting authentic Thai cuisine and customer preferences.
- Trained and supervised staff on food safety and customer service standards.
- Handled financial management, including budgeting and expense tracking.
- Implemented marketing strategies to promote restaurant offerings in the community.
- Monitored inventory levels and conducted regular stock assessments for efficiency.
- Managed cash flow by setting budgets for expenses such as labor cost, food cost, ensuring timely payment of bills and taxes as well as monitoring accounts receivable and payable records .
- Made weekly employee schedules, assigned work tasks and regularly checked quality and productivity of team members.
- Ensured compliance with all applicable laws, regulations and policies governing restaurants in the area.
- Collaborated with chefs on new recipes, flavors and presentations for dishes served in the restaurant.
- Trained new employees to perform duties.
Barista
Nice guy Eddie Coffee + Kitchen
Heidelberg Heights, VIC
03.2023 - 11.2023
- Prepared a variety of coffee beverages using espresso machines and grinders.
- Maintained cleanliness and organization of work areas throughout the shift.
Café Manager
COMBI
Elwood
12.2021 - 03.2023
- Working and advice supervisor about staff's performance and request
- Working closely with owner any request/ needs for the shop, supervisors, and staff
- Monitor and control daily sales, ordering, cleanliness, hygienic in all section.
- Monitor customer's requirement/complaints
- Managing roster
- Training new staffs
- Setting up new employment on system
- Managing seasonal menu with chef
- Making sure the shop looks well-maintained
- Report fault equipment to owner
- Covering supervisor's shift when needs
Shift Supervisor
COMBI
Elwood
08.2021 - 12.2021
- Open/Close the shop
- Setting up dining area
- Preparing House made milk
- Monitors employees work habits and makes sure tasks are completed at the end of shift
- Preparing drinks station
- Operating POS
- Cashing up/ banking
- Covering staff's brake
- Reporting staff's performance and selling at the end of shift to manager
Barista
COMBI
Elwood
02.2021 - 08.2021
Barista and All-rounder
Magic Cafe
South Melbourne, Australia
12.2019 - 02.2021
Barista, Bar staff
Pedro Espresso
St Kilda Road, Australia
08.2019 - 02.2020
Waitress
Buffalo Boy
North Brighton, Australia
02.2018 - 08.2019
- Welcoming and seating customer
- Taking order both dining and by phone
- Presenting menu and special of the day
- Communicating with floor staff team and kitchen
- Washing and polishing glasses/cutlery
- Cleaning table and dining area
Barista and All-rounder
Banana leaf coffee house
Malvern, Australia
09.2017 - 08.2019
- Making quality coffee
- Setting up coffee machine -adjust grinder, preparing coffee station
- Preparing and serving treats & sweet
- Taking orders from customers and advising on daily specials or allergens.
- Clearing up table if available
- Cleaning up coffee station and coffee machine with chemical.
- Stocking up milk, teas, coffee beans
Education
Certificate 3-4 - Commercial Cookery
VIT Education
VIC, Australia01.2020
Certificate IV - International Trade / Business
ILSC
Melbourne, Australia01.2018
Postgraduate degree -
Glasgow school of art
Glasgow, Scotland01.2013
Bachelor - School of Fine and applied arts
Bangkok University
Thailand01.2009
Skills
- Financial management
- Menu development
- Staff training
- Inventory management
- Compliance adherence
- Customer relationship management
Certification
- Certificate 3-4 Commercial Cookery, VIT Education, VIC, 01/01/18, 12/31/20
- Certificate IV International Trade / Business, ILSC, Melbourne, Australia, 01/01/17, 12/31/18
- Postgraduate degree, Glasgow School of Art, Glasgow, Scotland, 01/01/12, 12/31/13
- Bachelor of School of Fine and Applied Arts, Bangkok University, Bangkok, Thailand, 01/01/05, 12/31/09
- RSA valid until DEC2027
Timeline
Restaurant Owner
Cat Jump Thai Kitchen
11.2023 - 10.2025
Barista
Nice guy Eddie Coffee + Kitchen
03.2023 - 11.2023
Café Manager
COMBI
12.2021 - 03.2023
Shift Supervisor
COMBI
08.2021 - 12.2021
Barista
COMBI
02.2021 - 08.2021
Barista and All-rounder
Magic Cafe
12.2019 - 02.2021
Barista, Bar staff
Pedro Espresso
08.2019 - 02.2020
Waitress
Buffalo Boy
02.2018 - 08.2019
Barista and All-rounder
Banana leaf coffee house
09.2017 - 08.2019
Certificate 3-4 - Commercial Cookery
VIT Education
Certificate IV - International Trade / Business
ILSC
Postgraduate degree -
Glasgow school of art
Bachelor - School of Fine and applied arts
Bangkok University