Summary
Overview
Work History
Education
Skills
Transport
Languages
Timeline
Generic

Tanysha Callerame

Reservoir,VIC

Summary

Enthusiastic and dedicated graduate qualified from the Diploma of Beauty Therapy in December 2023 at Victoria University. Motivated to start working in the beauty / skin clinic field to start a life time career that is constantly evolving. Passionate to take everything I have studied into the workforce while constantly adapting to new work policies and procedures throughout my time at your company. Knowledgeable about current trends and skilled in steering clients toward best suited treatments and services.

Overview

2
2
years of professional experience

Work History

Gym Receptionist

Viva Fitness
01.2022 - 12.2022
  • Assisted in customer service which included multiple job roles: serving clients at the gym cafe, handled incoming calls professionally and efficiently addressing inquiries , joining new clients to a membership and upselling supplements sold to customers.
  • Assisted management in maintaining a clean and organized gym environment, contributing to a positive atmosphere.
  • Trained new reception staff on company policies, procedures, and software systems for consistent services across the team.
  • Provided accurate information regarding gym services, pricing options, class schedules, and personal training packages to prospective members.

Factory Worker (Christmas Casuals)

Australia Post
11.2022 - 01.2023
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Able to meet deadlines and achieve above set goals.
  • Processing and allocating locations for parcel sorting.
  • Ability to work effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Physically able to lift heavy parcels (15-25kg).
  • Organized and detail-oriented with a strong work ethic.

Hospitality Worker

La Famiglia Express
11.2022 - Current
  • Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
  • Increased repeat business through personalized attention and genuine care for guests needs.
  • Handled guest complaints professionally, resolving issues quickly to promote positive experiences.
  • Assisted with event orders and coordination, contributing to successful functions and satisfied clients.
  • Trained new staff on best practices in customer service, resulting in improved overall performance metrics.

Education

Diploma of Beauty Therapy

Victoria University
307 Little Lonsdale Street Vic
12.2023

Certificate II in Retail Cosmetics

Peter Lalor
Lalor, VIC
11.2021

Completion of Year 12 - High School

Santa Maria College
Northcote, VIC
11.2021

Skills

  • Anatomy understanding
  • Tool Sterilization Knowledge
  • Client consultation
  • Skin analysis
  • Makeup application
  • Sales abilities
  • Facial treatments
  • Appointment scheduling
  • Time management
  • Product knowledge
  • Team collaboration
  • Lash and Brow Maintenance

Transport

Currently hold probationary drivers licence

Languages

English
Native or Bilingual
Italian
Limited Working

Timeline

Factory Worker (Christmas Casuals)

Australia Post
11.2022 - 01.2023

Hospitality Worker

La Famiglia Express
11.2022 - Current

Gym Receptionist

Viva Fitness
01.2022 - 12.2022

Diploma of Beauty Therapy

Victoria University

Certificate II in Retail Cosmetics

Peter Lalor

Completion of Year 12 - High School

Santa Maria College
Tanysha Callerame