Tanzyin Voss
Sunshine Coast,QLD
Summary
Skilled in cultivating robust relationships with patients and healthcare teams, prioritizing dignity and respect in all interactions.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Assistant In Nursing
Rockpool
Pelican Waters, QLD
02.2024 - Current
- Assistance with ADL’s
- Assistance with meals
- Promoting independence
- Social activities
- Domestic care
- Ensuring consumers dignity and privacy
- Mobility assistance
- Documentation as required
Enrolled Nurse
Crewe Sharp
Sunshine Coast, QLD
10.2023 - Current
- Working with and under the guidance of registered nurses, Allied health professionals and medical practitioners
- Medication Administration
- Monitoring and communicating on consumers well being and reporting on progress of consumers.
- Ensuring that all services are provided in a caring and respectful way in accordance with policies and procedures.
- Maintaining infection prevention and control
Assistant In Nursing
Palm Lake Care
Little Mountain, QLD
04.2023 - Current
- Assistance with ADL’s
- Assistance with meals
- Promoting independence
- Social activities
- Domestic care
- Ensuring consumers dignity and privacy
- Mobility assistance
- Documentation as required
Sales Assistant
Iron Creek Bay Farm Stay
Sorell, TAS
11.2022 - 03.2023
- Customer service
- Food prep
- Setting up and packing down venue
- Cash handling/reconciliation
- Operate purpose built database
- Seating guests
- Upselling and suggestive selling
- Promoting a great atmosphere
Sales Consultant
Wyllie Tiles
Moonah, TAS
09.2018 - 11.2022
- Focused on addressing customer needs and resolving concerns.
- Recommended products to customers, thoroughly explaining details.
- Cultivated customer loyalty, promoted repeat customers, and improved sales.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
Student Nurse
Uniting Aged Well
Sorell, TAS
06.2021 - 07.2021
- Assisted patients with personal hygiene requirements and monitored conditions to update nursing staff.
- Delivered exceptional care to patients by helping with mobility and daily living requirements.
- Administered close patient care, including checking vital signs.
- Monitored each patient to meet appropriate care and document status changes.
- Worked alongside experienced nursing professionals to learn new procedures.
- Built rapport with patients and members of patients' support systems.
Decorator/Sales assistant
The Cheesecake Shop
Glenorchy, TAS
11.2015 - 08.2018
- Customer Service
- Decorating
- Quality control
- Cash handling
- Banking
- Operating purpose-built database
Personal Care Assistant & Catering Assistant
Presbyterian Care Tasmania
Warrane, TAS
03.2012 - 11.2015
- Food preparation and specialised requirements
- Quality control
- Service of meal
- Social activities
- Cleaning
- Assistance with ADL’s
- Promoting independence
- Mobility assistance
Education
Diploma - Nursing
Health Education and Research Centre
Hobart, TAS07.2022
Certificate 111 - aged and community care
Tafe Tasmania
Hobart, TAS11.2014
Certificate 111 - Hospitality
Drysdale/Wrest Point
Hobart, TAS01.2007
Skills
- Verbal and written communication
- Order and refund processing
- Customer account management
- Positive demeanor
- Patient care assessment
- Infection control procedures
- Accurate documentation
- Attention to detail
Certification
- CPD in Wound Management - 2022
- CPD in Burns Study - 2022
- RSA – 2005
- Bar attendants’ course – 2005
- Completion year 12 - 2001
References
- Adrian, Burton, State Manager, (03) 62 721233, Wyllie Tiles
- Brett, Pittfield, Store manager, 0477 964 826, Wyllie Tiles
- Felicity, Weeding, Clinical services Manager, 0418 497 452, Presbyterian Care Tas.
- Nicola, Turner, Clinical Manager, Nrob1@bigpond.net.au, Rockpool
Timeline
Assistant In Nursing
Rockpool
02.2024 - Current
Enrolled Nurse
Crewe Sharp
10.2023 - Current
Assistant In Nursing
Palm Lake Care
04.2023 - Current
Sales Assistant
Iron Creek Bay Farm Stay
11.2022 - 03.2023
Student Nurse
Uniting Aged Well
06.2021 - 07.2021
Sales Consultant
Wyllie Tiles
09.2018 - 11.2022
Decorator/Sales assistant
The Cheesecake Shop
11.2015 - 08.2018
Personal Care Assistant & Catering Assistant
Presbyterian Care Tasmania
03.2012 - 11.2015
Diploma - Nursing
Health Education and Research Centre
Certificate 111 - aged and community care
Tafe Tasmania
Certificate 111 - Hospitality
Drysdale/Wrest Point