Tao Vue

Within this role I provide a high standard of professional service that explores the customers circumstances and provides solutions relevant to their needs. I demonstrate a high level of ownership based on building strong relationships with customers and the wider community.

• Develop staff to stretch beyond their current capabilities and reach their highest potential, thus maximizing productiveness and achieving high standards.
• This role alo enables me to handle Government documents such as Customer Deceased Estates, Power of Attorney, Queensland Court Orders and compile documents as evidence to be used by Law Enforcements.

I assisted the Queensland Government Health Quarantine Services in collecting sensitive customer information and inputting this information into Government databases. Additional to this, my role also included calculating costs followed by the issuing of invoices to customers who isolated in Quarantine hotels during the Covid period.

• Maintained client confidentiality according to regulations at all times.
• Working autonomously with speed and accuracy
• Used formulas in Microsoft excel to calculate costs
• Verified patient demographic information in order to ensure accuracy
• Documented and managed patient information in computer system.
• Utilized technology and specialized software to maximize productivity.