Tao JIANG
Melbourne,VIC
Summary
Motivated student with a strong software development background. Experienced in Agile and Scrum environments. Supports team administrative, project coordination, design and programming needs. Fluent in Mandarin and English. School projects included analyzing data, optimizing programs and validating code. To seek and maintain full-time software developer that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
IT Manager
Naco Studio Pty Ltd
03.2023 - Current
- Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
- Tested and debugged site updates and prevented functional flaws from impacting public visitors.
- Improved website functionality by redesigning, updating and implementing Shopify Liquid codes, plug ins and extensions.
- Researched and implemented search engine optimization recommendations in accordance with development methodology.
- Performed market analysis and researched latest trends.
- Optimized website content and images to improve search engine rankings.
- Created content strategies for digital media.
IT Student
ACS Professional Year Program
03.2018 - 03.2019
- Followed school and classroom policies, regulations, dress codes, and schedules.
- Worked in team environment to maintain high levels of productivity.
- Took extensive notes to document lessons and further solidify learning objectives.
- Offered assistance in implementing and developing training programs.
IT Help Desk Technician
Mercury Institute Of Victoria
11.2018 - 02.2019
- Periodically update and maintain the database system
- Configured hardware and granted system permissions to new employees.
- Created user accounts and assigned permissions.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Provided basic end-user troubleshooting and desktop support.
Data Analyst Intern
RMIT University, Melbourne City Campus
07.2017 - 11.2017
- Completed data cleaning and data validation of existing spreadsheets to promote robust data management platform, resulting in accurate data analysis and entry.
- Monitored and controlled data upload, checking for successful data import and quality.
- Used a series approaches and tools to analysis the existed geo-tagged datasets such as (Flickr), learning the travel behaviors
- Used three research questions involved distance, popularity of POIs (point of interest) and themes in the minor thesis to answer what kind of POIs tourists would prefer to visit during their traveling
- Learned the habits (behaviors) of tourist in choosing the POIs to visit.
IT Technician Intern
Accenture Technology Solutions
06.2014 - 10.2014
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Participated in workshops and presentations related to projects to gain knowledge.
- Interacted with customers by phone, email, or in-person to provide information.
- Assisted project manager arrange the teleconference.
Education
Ph.D. - Computer And Information Sciences (Discontinued)
RMIT University
Melbourne, VIC2022
Master of Science - Information Technology
RMIT University
Melbourne, VIC11.2017
Bachelor of Science - Information Technology
Shanghai Normal University
Shanghai, China06.2015
Skills
- HTML and XML
- MS SQL Server 2000
- Basic Oracle Database Development
- Java Development
- Python & R Data Analyzing
- GitHub
- Working Knowledge on Linux and Windows OS
- Amazon Web Services (AWS)
- Basic Shopify
- SEO Optimization
- Google Webmaster Tools
- Project Management
- Google Analytics Understanding
- Report Writing Skills
- Google Ads
Websites
Data Analyzing Tools
- Javanns
- Jupyter
- R Studio
- Google Analytics
- Google Merchant Center
- SEMrush
- Keywords Everywhere
SOFT SKILLS
- Communication
- Time Management
- Leadership
- Willingness to help others
- Critical thinking
- Patience
- Describing abilities to others
- Working towards a common goal
Certification
- Neural Networks and Deep Learning Course Certificate - 2019
Languages
Chinese (Mandarin)
Native or Bilingual
English
Professional Working
French
Elementary
Timeline
IT Manager
Naco Studio Pty Ltd
03.2023 - Current
IT Help Desk Technician
Mercury Institute Of Victoria
11.2018 - 02.2019
IT Student
ACS Professional Year Program
03.2018 - 03.2019
Data Analyst Intern
RMIT University, Melbourne City Campus
07.2017 - 11.2017
IT Technician Intern
Accenture Technology Solutions
06.2014 - 10.2014
Ph.D. - Computer And Information Sciences (Discontinued)
RMIT University
Master of Science - Information Technology
RMIT University
Bachelor of Science - Information Technology
Shanghai Normal University
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