Taofia Ualika
Liverpool,NSW
Summary
Dynamic professional with a proven track record at Mounties, excelling in customer service and team collaboration. Recognized for enhancing service outcomes through innovative solutions and efficient task management. Committed to safety compliance and delivering exceptional guest experiences, consistently maintaining high cleanliness standards in previous roles.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
22
22
years of professional experience
6
6
years of post-secondary education
Work History
Venue Service
Mounties
Mount Pritchard
02.2014 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
Housekeeping Room Attendant
Ibis & Novotel
08.2007 - 08.2029
- Maintained cleanliness and organization of guest rooms and common areas.
- Replenished supplies, including toiletries and linens, for guest convenience.
- Inspected rooms for maintenance needs and reported issues promptly.
- Adhered to safety and sanitation standards throughout the housekeeping process.
- Assisted in training new staff on cleaning procedures and safety protocols.
- Provided exceptional customer service by addressing guest requests promptly.
- Cleaned guest rooms, including vacuuming carpets and dusting furniture.
- Sanitized bathrooms by scrubbing sinks, toilets, bathtubs, showers, floors, mirrors, walls and counters.
- Checked rooms to ensure they met standards for cleanliness and tidiness.
Education
RSA N RCG
02.2025 - 02.2030
Housekeeping Operations 1 - Housekeeping
Housekeeping
01.2009 - 08.2009
Skills
- Customer service
- Team collaboration
- Time management
- Safety compliance
Affiliations
- Fast learner
- Trustworthy
- Team player
References
References available upon request.
Timeline
RSA N RCG
02.2025 - 02.2030
Venue Service
Mounties
02.2014 - Current
Housekeeping Operations 1 - Housekeeping
Housekeeping
01.2009 - 08.2009
Housekeeping Room Attendant
Ibis & Novotel
08.2007 - 08.2029
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