Tao (Max) Pei

• Increased overall sales revenue by implementing effective sales strategies and building strong client relationships.
• Collaborated closely with marketing teams to develop targeted campaigns that drove significant increases in qualified leads and overall sales performance.
• Daily prospecting calls- 30 calls – per day lead generation -KPI Based 15 address per week
• Mentored junior sales professionals in advanced selling techniques, resulting in accelerated career progression and enhanced contributions to overall team success.
• Developed a high-performing sales team through targeted recruitment, comprehensive training, and ongoing mentorship.
• Established a robust CRM system that allowed for accurate tracking of customer interactions, leading to more informed decision-making throughout the entire sales process.

• Established relationships with key decision-makers within customer's organization to promote growth and retention
• Researched and identified opportunities for account growth, account penetration and market expansion
• Negotiated and closed long-term agreements with new clients in assigned territory
• Actively building relationships with referral sources, local businesses, trades people and developers
• Confidently recommending products and services to meet clients' needs
• Collaborated with business development, marketing, and product departments on creation of competitive concept proposals
• Developed new service offerings based on detailed and documented insights of market and client needs
• Managed and maintained a structured analysis of target markets, clients, and documentation in the CRM system
• Provided market intelligence and feedback to global and regional teams on the market, industry, and competitors' developments
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.

• Reporting any issues, potential issues, and hazards to manager
• Monitor CCTV, maintaining access control systems, postage management
• Working in line with SOP's
• Building relationship with residents and answering phone and email inquiries
• Managed move-in/move-out processes efficiently, minimizing vacancies while maintaining high standards for unit readiness.
• Receiving, sorting, and providing packages for residents.
• Contributed to a well-maintained property through diligent oversight of cleaning staff and routine inspections.
• Ensured compliance with local regulations by staying informed on code changes, attending industry seminars, and coordinating necessary updates or repairs.
• Evaluated building systems regularly, identifying areas for improvement and coordinating necessary upgrades with minimal impact on tenants.

• Signing in contractors and real estate agents
• Managed time efficiently in order to complete all tasks within deadlines.
• Worked flexible hours across night, weekend, and holiday shifts.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Self-motivated, with a strong sense of personal responsibility.
• Committed and reliable, possess a positive attitude and work as part of a team
• Building long-term relationships with new and existing customers, contacting potential clients to establish rapport and arrange meetings
• Planning and overseeing new marketing initiatives
• Promoting company's products/services and addressing or predicting clients' objectives
• Developing new markets and improving sales
• Training personnel and helping team members to develop their skills

Key achievement :

Organized monthly project training to 42 external agents.

• Developing, executing and evaluating marketing plans including sales, financial, pricing and media plan objectives
• Developed product documentation to communicate upcoming features and products to internal teams.
• General day to day support to Property Management team Implementing strategies to maximize product pool
• Collaborated with sales, marketing and support teams to launch products on time and within budget
• Liaised with clients to develop deep understanding of business needs and current market landscape
• Providing product training twice per week to sales staff
• Communicated effectively with team members to deliver updates on project milestones and deadlines.

Key achievement:

• Built 83 more developer relationship in 6 months
• Increased projects and maintain from 20 to 73 in 6 months.

• Developing and maintaining mutually beneficial relationships with key client stakeholders
• Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
• Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
• Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.
• Monitored office workflow and administrative processes to keep operations running smoothly
• Spearheaded successful business development initiatives aligned with company's strategy and core competencies
• Monitored sales forecasts and projected financial planning for organization to achieve revenue goals
• Overseeing revenue and expense planning and management
• Developing performance and efficiency metrics, identifying areas for improvement and reporting results to executive leadership
• Managing finances, monitoring budgets, expenses, and product unit costs to drive revenue and margin projections
• Developing and implementing product-marketing strategies including advertising campaigns and sales promotions
• Partner with Sales Director to demonstrate business's service capabilities and offering
• Championed process improvement initiatives to streamline workflows, reduce costs, and enhance productivity.
• Facilitated entry into new international markets, conducting thorough market research and establishing local partnerships.

• Managed daily operations to ensure smooth functioning of store, maintaining clean, safe environment for customers and employees.
• Management of staff including rostering, shift changes and team meetings
• Assisted with hiring, training and mentoring new staff members.
• Managed inventory control, cash control, and store opening and closing procedures.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Resolving any employee issues including grievances, disciplinary action
• Preparing and reporting on P&L's, budgets and cost controls with regards to revenue, cost of goods and labor.

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Led successful sales team by providing motivational coaching and performance-based incentives.
• Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
• Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
• Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.

Achievement:

• Quick Built sales teams