TAPARAJ DHUNGANA
HOBART,TAS
Summary
Compassionate and reliable professional with over 8 years of experience in hospitality management, including team leadership and customer service. Recently completed a Certificate in Disability and Aged Care along with 120 hours of placement at NOVA Community Care. Known for being honest, responsible, and hardworking, with strong communication and interpersonal skills. Passionate about supporting people to maintain their independence, dignity, and wellbeing, and seeking an opportunity as a Disability Support Worker or Aged Care Worker.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Café Manager
Jackman & Mc Ross
Hobart, Australia
07.2022 - Current
- Manage day-to-day operations, including staffing, scheduling, and inventory.
- Foster excellent customer experiences and maintain high service standards.
- Train and mentor staff to ensure seamless teamwork and efficiency.
- Monitor sales performance and implement strategies to increase profitability.
- Café in Hobart, Tasmania.
Café Manager
Glenorie Bakery
Glenorie, Australia
10.2019 - 06.2022
- Oversaw café operations, ensuring smooth workflow and customer satisfaction.
- Managed stock levels, ordering, and waste reduction effectively.
- Supervised a diverse team, handling recruitment and training processes.
- Ensured adherence to hygiene and safety regulations.
- Café in Glenorie, NSW.
Support Worker
PRIYANJ Special School
Mumbai, India
02.2010 - 04.2015
- Supported disabled children in self-medication to promote independence and health management.
- Provide in-home support with health issues and daily living tasks such as washing, dressing, eating, transport and budgeting.
- Assist with the delivery of activities to enhance the physical, social, emotional and intellectual development of those in high care.
- Facilitated companionship and assistance during daily activities for individuals with health or mobility challenges, enhancing their quality of life.
- Implement care programmes for those children in care establishments.
- Prepared individuals in residential care for educational and recreational activities by ensuring personal hygiene and readiness.
- Developed strategies to manage mental health challenges.
- Special school in Mumbai.
Education
Certificate III - Individual Support (Ageing And Disability)
Infinity Business Collage
Hobart, TAS06-2026
Master in Operation And Retail - Operation And Retail
Welingkar Education
Mumbai03-2018
Bachelor of Arts -
University of Mumbai
01-2016
Skills
- Food safety compliance
- Inventory management
- High-quality service
- Customer experience design
- Customer relations
- Customer concern resolution
- Efficiency improvement
- Team motivation
- Staff supervision
- Leadership
- Management
- Communication
Capabilities Profile
- Over 8 years of experience in management, including overseeing daily operations, staff supervision, and customer relations.
- Strong leadership and communication skills with the ability to motivate teams and improve efficiency.
- Expertise in managing inventory, ensuring compliance with food safety standards, and maintaining high-quality service.
- Proven ability to handle busy environments and resolve customer concerns effectively.
- Dedicated to creating welcoming and vibrant spaces for customers and staff.
Languages
English
Professional
Hindi
Professional
Nepali
Professional
Certification
- Manual handling
- CPR
- First Aid
Timeline
Café Manager
Jackman & Mc Ross
07.2022 - Current
Café Manager
Glenorie Bakery
10.2019 - 06.2022
Support Worker
PRIYANJ Special School
02.2010 - 04.2015
Certificate III - Individual Support (Ageing And Disability)
Infinity Business Collage
Master in Operation And Retail - Operation And Retail
Welingkar Education
Bachelor of Arts -
University of Mumbai