Tapiwa Sydney Mapuranga
Wallan,Victoria
Summary
Team builder who is acutely attentive to workmates and guests needs. Good problem solver and avoid multitasking. Track record of being an essential part of the production team in providing effective solutions that produce immediate impact and contribute to the company’s long-term success. Exceptional skills in time management, organization, and resource management.
Talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with [Number] years of experience building community and developing social skills through incremental therapeutic techniques.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Support Worker
Silverstar Care Pty
01.2022 - Current
- Visit home environments to help clients develop comprehensive life, technical and job skills.
- Maintain record of daily individual activities, behaviour and pertinent incidents for patient analysis and assessment.
- Promote community integration by providing extensive physical, emotional and social support.
Food and Beverage Attendant
Delaware North
03.2022 - Current
- Set and enforce performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Support and assist team members in handling guest inquiries and requests and in resolving guest complaints.
- Maintain stock levels of cups, lids, straws and condiments throughout shift.
- Deliver exceptional guest experiences through attentive service and quick response to issues.
- Provide attentive service and proactively assessed guest needs.
Support Worker
Care Provisions AU
04.2022 - Current
- Help clients manage and reach individual goals, supporting independent progression and social skills.
- Transport clients to appointments, shopping venues and entertainment events according to determined schedule.
- Keep clients engaged in social networks and communities for personal health and growth.
- Promot community integration by providing extensive physical, emotional and social support.
Assistant Machine Operator
Eversharp Zimbabwe
04.2018 - 01.2021
- Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
- Operated machining equipment safely with team of operators.
- Quality check on finished produce and prepare products for dispatch.
Education
No Degree - Family And Community Services
Stott's College
Melbourne, VICSkills
- Incapacitation Care
- Caring Companionship
- Social Perceptiveness
- Attentive to People
- First Aid Certification
- Household Cleaning
- Home Visits
- Independent Thinking
- Housekeeping Duties
- Behavior Redirection
- Oral Hygiene
Accomplishments
- Certificate III in Individual Support (Ageing)
- January 2022
- Supreme Education & Training PTY LTD, NSW, Australia
- Basic Counselling
- Nov 2018
- Christian Counselling Centre, Harare Zimbabwe key skills and characteristics
- Time management
- Empathy
- Communication skills
- Honest and reliable
- Strong team member
Certification
- Certificate In Providing First Aid, Australia Pacific Training Solutions - 2022
- Certificate In Providing CPR, Life Saving First Aid, Australia - 2022
- Certificate III in Individual Support(Ageing), Supreme Education & Training PTY LTD, NSW, Australia - 2022
- Certificate In Nurse Aide, St John Ambulance Association, Zimbabwe - 2021
- Certificate In Basic Counselling, Christian Counselling Centre, Zimbabwe - 2018
- Diploma In Motor Vehicle Systems, Harare Polytechnic College, Zimbabwe - 2017
Languages
English
Professional Working
Shona
Native or Bilingual
Timeline
Support Worker
Care Provisions AU
04.2022 - Current
Food and Beverage Attendant
Delaware North
03.2022 - Current
Support Worker
Silverstar Care Pty
01.2022 - Current
Assistant Machine Operator
Eversharp Zimbabwe
04.2018 - 01.2021
No Degree - Family And Community Services
Stott's College
- Certificate In Providing First Aid, Australia Pacific Training Solutions - 2022
- Certificate In Providing CPR, Life Saving First Aid, Australia - 2022
- Certificate III in Individual Support(Ageing), Supreme Education & Training PTY LTD, NSW, Australia - 2022
- Certificate In Nurse Aide, St John Ambulance Association, Zimbabwe - 2021
- Certificate In Basic Counselling, Christian Counselling Centre, Zimbabwe - 2018
- Diploma In Motor Vehicle Systems, Harare Polytechnic College, Zimbabwe - 2017
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