Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taqwa De La Warr

Gold Coast ,QLD

Summary

Dynamic professional with extensive background in equestrian industry, bringing valuable hands-on experience and proven ability to handle diverse equine needs while achieving notable success in competitive settings.


Experienced with competitive horse riding, training and care, ensuring optimal health and performance. Utilizes in-depth knowledge of equestrian techniques to achieve competitive success and enhance rider skills. Track record of reliable horse management and effective communication, fostering strong bonds with both horses and team members.


Exceptional customer service skills with a track record in sales and fostering teamwork, driving loyalty and repeat business while ensuring operational efficiency.

Overview

45
45
years of professional experience

Work History

Competitive Showjump & Eventing - Team Manager

Lane Equestrian
01.1980 - Current

My family members and myself have competed at State and National level and won in eventing and showjumping therefore I understand the following

  • Managed stable operations and ensured proper care for all resident horses, maintaining a healthy environment for all riders.
  • Developed tailored training programs for individual horses, resulting in improved performance.
  • Implemented effective exercise routines tailored to each horse's individual needs, supporting optimal performance and nutrition.
  • Collaborated with teammates and coaches to build relationships and create cohesive team environment.
  • Promoted positive attitude and competitive spirit during training and gameplay.
  • Exhibited excellent teamwork and strong work ethic by promoting camaraderie.
  • Utilized nutrition and rest to provide optimal performance and recovery times.
  • Adhered to sports psychology practices to remain calm and focused during competitions.
  • Monitored competitors activities to assess strategies and gain advantages in future matches.
  • Worked with coaches and trainers to understand and implement improvement strategies.
  • Followed instructions from coaches to execute consistent and effective results.

Business Manager

Todd's Plumbing and Electrical
01.2004 - 02.2025
  • Developed relationships with clients for increased loyalty and repeat business.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Provided exceptional customer service, resulting in numerous positive reviews and referrals.
  • Expanded customer base through targeted prospecting and networking efforts.
  • Worked to build relationships with customers and built potential for additional sales.
  • Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
  • Increased overall team productivity by fostering a positive work environment and providing effective leadership.
  • Successfully managed organizational change initiatives, minimizing disruptions to daily operations while achieving desired outcomes.
  • Communicated with customers and vendors positively with particular attention to problem resolution.
  • Negotiated contracts with suppliers and vendors, securing favorable terms for the company while maintaining strong relationships.
  • Oversaw financial operations, maintaining accurate records and ensuring compliance with industry regulations.

Shift Manager

McDonald's Restaurant
01.1997 - 01.2003
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.

Education

Certificate IV - Work Health And Safety

TAFE QLD
01-2020

Certificate IV - Management

VETEC
01-1998

High School Diploma -

Coombabah State High School
Gold Coast, QLD
01-1993

Skills

  • Extensive equestrian knowledge
  • Exceptional Customer service & focus
  • Sales experience with product knowledge
  • Team player

Timeline

Business Manager

Todd's Plumbing and Electrical
01.2004 - 02.2025

Shift Manager

McDonald's Restaurant
01.1997 - 01.2003

Competitive Showjump & Eventing - Team Manager

Lane Equestrian
01.1980 - Current

Certificate IV - Work Health And Safety

TAFE QLD

Certificate IV - Management

VETEC

High School Diploma -

Coombabah State High School
Taqwa De La Warr