Tara Belohlawek
Perth,Western Australia
Summary
I have worked as a beauty therapist since I was 18 years old. I worked in 3 salons during my early career, as a therapist and also in management and training positions.
I took a lengthy break to have children and raise them at home. During this time, I operated a home salon on a part time basis, just to keep my skill level up.
I re-entered the workforce over 5 years ago into the position that I currently hold at the moment. I have worked in the wholesale part of the business and am now the current trainer for DermaFix skincare and current beauty services at Elite Salon Supplies.
I am an enthusiastic, organized and dependable person and I'm ready to apply my 28 years in the beauty industry, to my next stimulating, long-term position.
Overview
21
21
years of professional experience
Work History
BeautyTrainer/Sales Representative
Elite Salon Supplies & Training Centre
09.2018 - Current
- Enhanced client satisfaction by providing current and knowledgeable product and treatment training/information.
- Collaborated with management to develop new service offerings, effectively increasing overall profitability.
- Ensured compliance with industry regulations and standards.
- Evaluated student progress regularly, providing constructive feedback to optimize skill development and growth potential.
- Delivered high-quality customer service, addressing client concerns promptly and professionally while maintaining confidentiality at all times.
- Developed strong relationships with clients, gaining their trust through attentive care and genuine dedication to their needs.
- Facilitated virtual, in-person and blended learning sessions.
- Designed and delivered web-based, self-directed learning materials.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Developed strong rapport with customers and created positive impression of business.
- Expanded the company''s reach by organizing and leading successful promotional events and workshops within the business.
- Increased salon revenue by conducting in-depth product knowledge training sessions for staff members.
- Improved team performance by developing customized beauty training programs tailored to individual strengths and areas of improvement.
- Streamlined training processes, creating detailed instructional materials and resources for efficient learning experiences.
Beauty Therapist/Trainer
THALGO
04.2003 - 11.2009
- Improved client satisfaction by providing personalized beauty treatments and consultations.
- Increased salon revenue by upselling additional services and retail products to clients.
- Performed a variety of beauty treatments, including facials, massages, and waxing, body treatments for optimal client results.
- Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
- Managed appointment scheduling efficiently, optimizing the use of available time slots while minimizing wait times for clients.
- Assessed individual skin conditions accurately to recommend appropriate treatments or products tailored to each client''s needs.
- Ensured seamless front desk operations by handling phone inquiries, appointment bookings, payment processing, and record-keeping effectively.
- Analyzed client needs and came up with individualized and continuous treatment plans.
- Handled stocking and cleaning of both therapeutic workspaces and front office.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Educated clients on care processes and advised on further care and products.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Enhanced client relationships through excellent customer service and effective communication skills.
Education
Associate of Science - Health Sciences (Beauty Therapy)
WA Institute of Beauty Therapy
West Perth, WAFoundation & Advanced Skin Course
Skin Education International
12.2023
Skills
- Facial Treatments Knowledge
- Skincare Expertise
- Organizational Skills
- Customer Service Excellence
- Time Management Abilities
- Patience and Empathy
- Problem Solving Abilities
- Training and Mentoring Experience
- Team Leadership Qualities
- Continuing Education
- Professional Ethics
Timeline
BeautyTrainer/Sales Representative
Elite Salon Supplies & Training Centre
09.2018 - Current
Beauty Therapist/Trainer
THALGO
04.2003 - 11.2009
Associate of Science - Health Sciences (Beauty Therapy)
WA Institute of Beauty Therapy
Foundation & Advanced Skin Course
Skin Education International
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