Tara Bolger

-Worked in a residential setting supporting adults with Acquired Brain Injuries to work towards their individual rehabilitation goals to increase skills and independence post brain injury

-Liaising with multidisciplinary teams to ensure the residents receive a high standard of care and support

-Completing monthly staff rotas for 2 residential houses

-Supporting staff through regular supervision

-Ensuring the service is adhering to the standards required by the regulatory bodies

-Ensuring policies and procedures are followed and understood by the staff team

-Ensuring residents medication is collected, checked and stored and administered correctly

-Engage in ongoing training in areas such as First Aid, food safety, fire safety, manual handling

-Collaborated with team members to accomplish sales goals and improve overall store performance.

-Actively engaged customers to provide general assistance and information on store merchandise.

-Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.

Answered customer questions about products and services, helped locate merchandise, and promoted key items.

-Ensuring customers have a positive consumer experience by proactively identifying their needs and offering suitable product recommendations

-Ensuring the shop environment is complying with high cleanliness standards at all times

-Ensuring stock is replenished by diligently merchandising and regular upkeep of displays

-Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.

-Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.

-Demonstrated flexibility by adapting to various roles within the retail environment as needed.

-Processed transactions accurately, balancing cash registers at the end of each shift.

-Monitored expiration dates on perishable items, reducing waste and ensuring customer safety