Summary
Overview
Work History
Education
Skills
Certification
Key Qualifications
References
Timeline
Generic

Tara Borich

Marsden Park,NSW

Summary

My career objective is to obtain a meaningful and challenging position that enables me to use my current skills and abilities as well as enhance and learn new skills which will benefit not only me but the company I work for. I would be a dynamic addition to any team environment, although I excel working autonomously. My previous positions have enabled me to become an exemplary leader and team member. I adapt well to all environments and I have proven to be a fast learner. I am very goal orientated, motivated and always show initiative by pushing myself fragments further then required to exceed expectations of my employer Diligent accounting professional with superior account reconciliation skill and passion for continuous improvement.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Accounts Officer

Department Of Education
09.2022 - 10.2023
    • Input vendor payments and updated accounts to reflect new balances.
    • Ensured timely vendor payments by managing invoice processing and expense tracking systems.
    • Reduced discrepancies in financial statements through meticulous data entry and record-keeping practices.
    • Enhanced financial reporting efficiency with thorough account reconciliations and analysis.
    • Maintained strict confidentiality of sensitive financial information, ensuring the protection of company assets and maintaining a high level of professional integrity.
    • Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments.
    • Collaborated with purchasing department to reconcile vendor invoices and facilitate payments.
    • Managed and responded to correspondence and inquiries from customers and vendors.
    • Input financial data and produced reports using SAP
    • Matched purchase orders with invoices and recorded necessary information.
    • Prepared and mailed invoices to customers, processed payments, and documented account updates.

Office All Rounder

PC Earthworks
11.2018 - 04.2019
  • Answering incoming calls; taking messages and re-directing calls as required
  • Dealing with email enquiries
  • Data entry
  • Filing
  • Compliance work
  • Organising meetings with external clients and bringing in sales
  • Holding monthly work meeting and conducting testings
  • Ensuring all payroll transactions are processed efficiently
  • Collecting, calculating, and entering data in order to maintain and update payroll information
  • Compiling summaries of earnings, taxes, deductions, leave, disability, and non-taxable wages
  • Resolving payroll discrepancies
  • Maintaining payroll operations by following policies and procedures
  • Developing ad hoc financial and operational reporting as needed.

Cabin Crew - Virgin Australia

Virgin Airlines
04.2016 - 11.2018


  • Demonstrate the use of emergency equipment
  • Reassure passengers during flight, such as when the aircraft hits turbulence
  • Continuous training programs.
  • Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following emergency procedures when necessary.
  • Followed company regulations and rules to promote safe environment for travellers and employees.
  • Enhanced customer satisfaction by providing exceptional in-flight service and addressing passenger concerns promptly.
  • Improved teamwork among crew members by actively participating in debriefings and sharing constructive feedback after each flight.
  • Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays.
  • Supported smooth meal service operations by accurately taking orders from passengers, serving meals efficiently while accommodating dietary restrictions or allergies upon request.
  • Streamlined communication between cabin crew members during flights using established protocols for relaying important information quickly and effectively.
  • Played a key role in achieving company-wide safety goals by participating in regular drills and maintaining up-to-date knowledge on emergency procedures.
  • Provided compassionate assistance during medical emergencies onboard, administering first aid treatment according to training guidelines until further help arrived.
  • Maximized passenger comfort by attending to individual requests, adjusting cabin temperature, and distributing blankets or pillows as needed.
  • Increased customer retention rates by consistently delivering friendly, professional service to all passengers regardless of status or fare class.
  • Contributed to airline''s reputation for punctuality by swiftly completing cabin preparation tasks prior to passenger boarding.
  • Promoted airline loyalty programs and onboard sales, boosting revenue through upselling products and services.
  • Cleaned and serviced aircraft cabin, galleys and lavatories.
  • Checked personnel for proper uniforms and safety equipment.
  • Assisted passengers with special needs, providing personalized care and support throughout the flight.
  • Verified aircraft and passenger compliance with policies, regulations, and safety guidance.

Merchant Specialist

Commonwealth Bank
11.2015 - 04.2016
  • Creating new eftpos or online facility sales
  • Cross selling Business accounts combined with merchant facilities
  • Handling escalation's and customer complaints
  • Commencing Commercial credit and risk report checks
  • Busy Inbound Call Centre
  • Meeting personal and team KPI's
  • Trained to provide the correct products and features to our clients
  • Continuous Improvement ideas.
  • Mentored junior team members, fostering a culture of continuous improvement and professional growth within the organization.
  • Enhanced customer satisfaction by providing exceptional service and product knowledge.
  • Performed regular competitor analysis to stay informed about industry trends and adjust strategies accordingly.
  • Established a strong rapport with clients by consistently delivering knowledgeable advice on products tailored specifically to their needs.

Personal Assistant

Byron's Chartered Accountants
03.2013 - 11.2015
  • Supporting 9 partners and their team including accountants & managers
  • Diary management, email support, screening calls & organizing meetings
  • Preparing client account packs, engagement letters, invoicing & disbursements
  • Training junior staff and delegating less demanding and confidential work
  • Assisting with policy & procedures & proposing new ideas to the board
  • Maintaining database and updating client information
  • Compliance work with ASIC, ATO & OSR
  • Ordering new company, trust & borrowing arrangement trust setups
  • Bookkeeping work including BAS lodgement's
  • General ad-hoc duties & responsibilities.

Administration Assistant

Prolink Business Solutions
01.2012 - 03.2013
  • Use of Microsoft Office Word, Excel, Outlook and on occasions PowerPoint
  • Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
  • Using MYOB to invoice clients, data entry, look up client information and lodge timesheet
  • Developing spread sheets and presentations
  • Filing tax returns, ATO letters, Financial Statements, Land Tax Information, Correspondence and Permanent work papers
  • In charge of handling ASIC matters, Change of addresses, directors, company names and preparing company statements
  • Managing the monthly and quarterly BAS/IAS and in charge of lodgment
  • Dealing with Customer Complaints
  • Incoming and Outgoing mail
  • Outbound Calling
  • General Office duties; Faxing and Photocopying
  • Maintaining e-mail correspondence
  • Setting Appointments for the owner and manager and deadlines
  • Stationery and supply monitoring and ordering
  • House keeping.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Receptionist Administrator

Tax Today
  • Diary management, email support, screening calls & organizing meetings
  • Maintaining database and updating client information
  • Booking client appointments and follow ups
  • Bookkeeping work including BAS lodgment's
  • General ad-hoc duties & responsibilities.

Retail Assistant/2ic - Ally Fashion

  • Assisting Management as Second In Charge
  • Conducting Store Meetings
  • Banking Duties
  • Cash Handling
  • Greeting customers
  • Be involved in stock control and management
  • Assisting shoppers to find the goods and products they are looking for
  • Being responsible for processing cash and card payments
  • Stocking shelves with merchandise
  • Answering queries from customers
  • Reporting discrepancies and problems to the supervisor
  • Giving advice and guidance on product selection to customers
  • Balancing cash registers with receipts
  • Dealing with customer refunds
  • Keeping the store tidy and clean, this includes hovering and mopping
  • Responsible dealing with customer complaints
  • Working within established guidelines, particularly with brands
  • Attaching price tags to merchandise on the shop floor
  • Responsible for security within the store and being on the lookout for shoplifters and fraudulent credit cards etc
  • Receiving and storing the delivery of large amounts of stock
  • Keeping up to date with special promotions and putting up displays.

Receptionist - HeliAust Bankstown Airport

  • Operating and managing a phone system of nine lines
  • Inbound calling, call forwarding and message taking
  • Use of Microsoft Office programs
  • Developing spread sheets and presentations
  • Data base entry
  • Filing all invoice documents, flight documents, and booking information
  • Record keeping
  • Dealing with Customer Complaints
  • Incoming and Outgoing mail
  • Mail distribution
  • Outbound Calling
  • General Office Duties
  • Maintaining e-mail correspondence
  • Setting Appointments for the owner and manager and deadlines
  • Booking Flights for customers and workers
  • Stationery and supply monitoring and ordering.

Receptionist/admin - Johnsons Meats Factory

  • Monitoring a multi-line phone system
  • Call forwarding and message taking for staff and passing them on to the right staff member
  • Using Microsoft Office, Excel, PowerPoint and Word
  • Filing all invoice documents and orders from both staff and customers and also maintaining excellent record keeping of all
  • Greeting new and existing clients and visitors
  • Sending, receiving and distributing mail
  • Arranging meetings and organizing the structure of meetings
  • Faxing out receipts to customers and companies
  • House Keeping such as pack and unpacking dishwasher, vacuuming, emptying bins and keeping staffs desk clean and tidy.

Education

High School Certificate -

Chifley College Dunheved Campus

Cert II in Business -

Benchmark College

Cert III Business Administration -

ARC group

Diploma of Youth Work -

Seek online learning

Skills

  • Organization skills
  • Time Management
  • Telephone skills
  • Data Entry
  • Verbal and written communication
  • Customer and client relations
  • Multi-Line Telephone Systems
  • Bank Reconciliation
  • Invoice Processing
  • Bookkeeping
  • Customer Service

Certification

  • Own Transport
  • Full license driver
  • RSA
  • RCG
  • Senior First Aid

Key Qualifications

  • Strong customer service experience
  • 5+ years in admin experience
  • Established good working relationships with customers/clients
  • Strong verbal and personal communication skills.
  • Decision making, critical thinking.
  • Self-motivated, initiative, maintains a high level of energy.
  • Accuracy and Attention to details.
  • Tolerant and flexible, adjusts to different situations.
  • Organization and prioritization skills.
  • Problem analysis, use of judgment and ability to solve problems efficiently.
  • Confident and Professional
  • Quick learner
  • Handles working under pressure

References

  • Brook Robinson, Tax Today, Manager, 0451 661 800
  • Dimitria Konstantinou, Commonwealth bank, Team Manager, 0411 156 142
  • Mark Galea, PC Earthworks, Business Owner, 0417 221 713

Timeline

Accounts Officer

Department Of Education
09.2022 - 10.2023

Office All Rounder

PC Earthworks
11.2018 - 04.2019

Cabin Crew - Virgin Australia

Virgin Airlines
04.2016 - 11.2018

Merchant Specialist

Commonwealth Bank
11.2015 - 04.2016

Personal Assistant

Byron's Chartered Accountants
03.2013 - 11.2015

Administration Assistant

Prolink Business Solutions
01.2012 - 03.2013

Receptionist Administrator

Tax Today

Retail Assistant/2ic - Ally Fashion

Receptionist - HeliAust Bankstown Airport

Receptionist/admin - Johnsons Meats Factory

High School Certificate -

Chifley College Dunheved Campus

Cert II in Business -

Benchmark College

Cert III Business Administration -

ARC group

Diploma of Youth Work -

Seek online learning

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