Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tara Burge

Oatley,NSW

Summary

Proven to excel in high-pressure environments, I enhanced customer satisfaction and boosted Alphabet Street's revenue through expert upselling and exceptional service. My adaptability and strong multitasking skills, coupled with a talent for fostering teamwork, significantly contributed to the restaurant's success.

Overview

3
3
years of professional experience

Work History

Waitress

Alphabet Street
09.2021 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Contributed to increased sales by promoting daily specials and making personalized menu recommendations.
  • Boosted restaurant revenue by upselling appetizers, desserts, and beverages along with entrees.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Education

Media Communications - Business Communications

Charles Sturt University
Sydney, NSW
06.2008

Skills

  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Team Collaboration
  • Cash Handling
  • Complaint resolution
  • High-volume dining
  • Upselling techniques
  • Special Event Coordination
  • Reservation Management
  • Teamwork and Collaboration
  • Adaptable and Flexible
  • Excellent Communication
  • Team Leadership
  • Staff Training

Timeline

Waitress

Alphabet Street
09.2021 - Current

Media Communications - Business Communications

Charles Sturt University
Tara Burge