Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

TARA COLLINS

Lewisham,NSW

Summary

Highly motivated professional demonstrates ability to develop and implement successful plans of action to address individual needs. Possesses strong problem-solving skills to reduce barriers. Committed to helping individuals and families. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

21
21
years of professional experience

Work History

Footlocker Charlestown Customer Service Assistant

01.2007
  • Providing quality customer service, Using EFTPOS and Cash handling, Product presentation and stock rotation, Open and close of the store for days trade, General housekeeping duties as needed

Customer Service Assistant

Big Al's Restaurant
01.2002
  • Customer Service Cash Handling and EFTPOS operation, Taking customer orders and packing as needed, Cleaning of the dining and service areas, Safe food handling

Disability support worker

Stepping Beyond - CEO
08.2023 - Current
  • Assistance with daily living - toiling, showering, Transfers - non ambulatory clients, Providing social support, Assistance with crushing and administering medication via PEJ, PEJ management (Percutaneous Endoscopic Jejunostomy), Documentation - writing comprehensive progress notes, Invoicing, working with NDIS and plan managers, Working collaboratively with other agencies and treating teams to deliver optimal care to clients, Fostering independence within the home and the community

Cater / Cleaner / Carer

Moran Aged Care
04.2022 - 09.2023
  • Cleaning of the facility, Food preparation and service, Maintaining temperature control, Food safety control, Helping residents with their needs, Assistance with daily living activities - showering, toiling, shaving, feeding, mobility, transfers, Working with and reporting to the RN, Collaborating with multi disciplinary team, Physical observation - temperature, blood pressure, 02 sats, plus, respiration

Store Manager

Vans
09.2020 - 04.2022
  • Refilling stock, Cash and eftpos, Stocktakes, Store Manager - in charge of junior staff, Rosters, Maintaining presentation of store, Assisting customers with their needs

Service Advisor

Subaru - Glendale
10.2019 - 09.2020
  • First point of contact for customers, both face to face and over the phone, Understanding customer's needs, Invoicing, Cash handling, processing payments

Receptionist

Mazda - Glendale
01.2017 - 10.2019
  • First point of contact for customers, both face to face and over the phone, Preparation of legal documents, Liaison between customers and technicians

Assistant Store Manager

Petbarn Alexandria McEvoy
09.2017 - 12.2018
  • Customer service, Cash Handling and register/EFT usage, Assisting customers with products and information, Refilling stock and shelf inventory, Stocktakes, Gap scans, adjusting stock levels, receiving stock in and out, Opening and closing of store, Supervision of Junior staff members, Store Manager take over for 2 months

Supervisor/Sales Assistant

Petbarn Alexandria McEvoy
09.2013 - 07.2016
  • Petbarn Sydney Supervisor customer service Cash handling and register/EFT usage, Assisting customers with products and information, Refilling stock and shelf inventory, Stocktakes, Adjusting stock levels, receiving stock in and out, Opening and closing of store

Newcastle Customer Service Assistant

Paul's Warehouse
01.2010 - 01.2012
  • Customer service, Cash handling and register / EFT usage, Assisting customer's with product selection and information, Maintaining general presentation of the store, Refilling shelves and racks

Stockton Church Community Work

01.2008 - 01.2009
  • Assisting with the maintenance of the church, Maintenance of the surrounding grounds

Waratah Leagues Club Bistro Waitress

01.2003 - 01.2004
  • Customer service Cash handling and EFTPOS operation, Efficient table service, Safe food handling & Kitchen hand duties, Taking multiple orders, General Cleaning and workplace hygiene

Education

Year 9 Certificate Callaghan College Waratah -

Pet Nutrition -

Mars Accreditation -

Working with children check -

Police Record Check -

certificate 111 Health Services Assistance -

01.2023

Provide First Aid -

01.2023

Provide CPR -

01.2023

Supporting People To Stay Infection Free -

01.2023

NDIS worker screening -

01.2023

Statement of attainment in Defence Preparation English and maths -

01.2019

Construction Induction - Work Cover Accredited -

01.2018

Blue Card - traffic Control - Work Cover Accredited -

01.2018

Forklift Licence -

01.2014

Cert III Retail -

01.2013

Responsible Service of Alcohol -

01.2008

Responsible Conduct of Gambling -

01.2008

Skills

  • Cash Handling
  • Opening and closing procedures
  • Customer Service
  • EFTPOS operation
  • Current forklift licence
  • Inventory Management/Control
  • WHS White Cards and Blue Card
  • Navy cadets
  • Detail-oriented
  • Excellent multi-tasker
  • Strong communication skills
  • Flexible schedule
  • Inventory control procedures
  • Customer-service focussed
  • Forklift operator
  • Supervision of junior staff and casuals
  • Ability to use rostering program - Timteq/Kronos
  • Retail inventory management
  • Store opening and closing procedures
  • Store operations
  • Team-oriented
  • Reliable
  • Shipping and receiving
  • Safety-oriented

References

  • Peter Anderson Priest, Stockton Church, 0415 390 435
  • Jayme Sneddon, Manager Pet Barn - Sydney, 0432 828 393
  • Lochie Bain, Manager Petbarn - Sydney, 0415 626 848
  • Hannah Kean, NDIS client - Coffs Harbour, 0401964287
  • Krystal Morris, All Accessibility support services, 0488043017

Timeline

Disability support worker

Stepping Beyond - CEO
08.2023 - Current

Cater / Cleaner / Carer

Moran Aged Care
04.2022 - 09.2023

Store Manager

Vans
09.2020 - 04.2022

Service Advisor

Subaru - Glendale
10.2019 - 09.2020

Assistant Store Manager

Petbarn Alexandria McEvoy
09.2017 - 12.2018

Receptionist

Mazda - Glendale
01.2017 - 10.2019

Supervisor/Sales Assistant

Petbarn Alexandria McEvoy
09.2013 - 07.2016

Newcastle Customer Service Assistant

Paul's Warehouse
01.2010 - 01.2012

Stockton Church Community Work

01.2008 - 01.2009

Footlocker Charlestown Customer Service Assistant

01.2007

Waratah Leagues Club Bistro Waitress

01.2003 - 01.2004

Customer Service Assistant

Big Al's Restaurant
01.2002

Year 9 Certificate Callaghan College Waratah -

Pet Nutrition -

Mars Accreditation -

Working with children check -

Police Record Check -

certificate 111 Health Services Assistance -

Provide First Aid -

Provide CPR -

Supporting People To Stay Infection Free -

NDIS worker screening -

Statement of attainment in Defence Preparation English and maths -

Construction Induction - Work Cover Accredited -

Blue Card - traffic Control - Work Cover Accredited -

Forklift Licence -

Cert III Retail -

Responsible Service of Alcohol -

Responsible Conduct of Gambling -

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