Tara Friend
Woden Valley,ACT
Summary
A motivated and well-rounded individual with 10+ years of hospitality experience. Seeking to maintain a position in a dynamic environment utilising teamwork, customer service and team management skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
Cafe 3:16
11.2021 - Current
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
Senior Bartender
The George Harcourt Inn
11.2021 - 02.2023
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Crafted drink specials and cocktail menu items.
- Completed bar opening and closing procedures.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Duty Manager
Raiders Gungahlin
11.2020 - 06.2022
- Supervised and coordinated team in delegating tasks and providing feedback, training, and attendance.
- Developed and implemented new procedures and policies to improve operational productivity.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Responsible for managing till counts at close of business.
- Answered questions and resolved customer issues.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Education
Year 12 Certificate -
Yass High School
Yass, NSW2016
Skills
- Adaptable and flexible in fast paced environments
- Organisation and time management
- Works independently and collaboratively in a team
- Team management and development skills
- Opening and closing coordination
- Alcohol Beverage Service Expertise
- Coffee and Tea Expertise
- Cash handling and management
- Experienced use of BEPOZ and
SQUARE POS systems
Certification
- Responsible Service of Alcohol - Renewed 2021
- Responsible Conduct of Gambling - Renewed 2021
- Certificate III in Hospitality - 2016
Timeline
Barista
Cafe 3:16
11.2021 - Current
Senior Bartender
The George Harcourt Inn
11.2021 - 02.2023
Duty Manager
Raiders Gungahlin
11.2020 - 06.2022
Year 12 Certificate -
Yass High School
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