A motivated and well-rounded individual with 10+ years of hospitality experience. Seeking to maintain a position in a dynamic environment utilising teamwork, customer service and team management skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
Cafe 3:16
11.2021 - Current
Made and served brand-specific café beverages with focus on speed, quality and consistency.
Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Sanitized equipment and wiped down counters and tables to prevent spread of germs.
Completed successful daily cash audits to correctly balance drawers at end of shifts.
Senior Bartender
The George Harcourt Inn
11.2021 - 02.2023
Served high customer volumes during special events, nights, and weekends.
Kept bar presentable and well-stocked to meet customer needs.
Crafted drink specials and cocktail menu items.
Completed bar opening and closing procedures.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Duty Manager
Raiders Gungahlin
11.2020 - 06.2022
Supervised and coordinated team in delegating tasks and providing feedback, training, and attendance.
Developed and implemented new procedures and policies to improve operational productivity.
Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
Responsible for managing till counts at close of business.
Answered questions and resolved customer issues.
Adhered to state laws regarding alcoholic beverage services and customer regulations.