Tara Haneveld
Maleny
Summary
Dynamic Consumer Representative with extensive experience at Sunshine Coast Health, excelling in patient advocacy and community engagement. Proven track record in strategic planning and project management, enhancing health service delivery and quality. Adept at fostering relationships and driving innovative health improvement processes, ensuring compliance with national standards while prioritizing patient experience.
Overview
20
20
years of professional experience
Work History
Consumer Representative
Sunshine Coast Health
03.2025 - Current
- Dedicated to supporting and embedding comprehensive care as usual care, in line with the National Safety and Quality Health Services Standards
- Accountable and responsible with a strong focus on patient experience, service measurement and process improvement
- Develop and implement new and innovative health care improvement processes to improve quality and patient safety
Consumer Representative
Queensland University of Technology
08.2024 - Current
- Articulated expectations of the consumer when seeking support from podiatry professionals
- Provided feedback regarding scope of practice and current concerns of the consumer
- Utilised health literacy skills to communicate expectations and community needs
- Sought feedback from community members to facilitate meaningful program design
Deputy Chair
Scleroderma Australia Inc.
11.2023 - Current
- Established research interest group within Scleroderma Australia community
- Established Scleroderma@researchfriends community
- Provides patient advocacy services through monitoring and responding to National Inquiry Line
- Coordinates and promotes scleroderma awareness across Australia whilst increasing community support and engagement for people with scleroderma and their families
- Established and maintained industry partnerships including university and private research businesses
President/ Patient advocate
Scleroderma Association of Queensland Inc.
10.2023 - Current
- Facilitated development of research opportunities to engage with rural and remote patients and advocates
- Established multiple fundraising partnerships with local community organisations
- Formed collaborative industry partnerships to facilitate better health outcomes for the scleroderma Queensland community
- Supported development of the first Scleroderma Multi-disciplinary Team Clinic within Queensland
- State Representative for Scleroderma Australia
Education Manager – Health
Federation University
03.2016 - 12.2019
- Met key budgetary targets to ensure sustainability of programs within health portfolio
- Managed the development, implementation and delivery of the diploma of nursing qualification ensuring the highest quality was met
- Ensured that teaching and learning resources, equipment and staffing of classes was maintained
- Ensured compliance with the requirements of the University Quality Management System, Australian Skills Quality Authority (ASQA), Higher Education Skills Group (HESG), and the Australian Nursing and Midwifery Council (ANMAC) by conducting and participating in regular audits
- Enhanced University, community and industry relationships and networks by participating in activities which facilitated relationships
- Lead teaching staff, including the recruitment and induction of casual/ sessional staff, negotiated work plans/workloads and conducted the Performance Review and Development Program review
- Monitored student’s on-going educational progress and pastoral care in consultation with teachers/coordinators including dealing with student grievances
- Represented Federation University on committees and forums and provided support to the Director Operations, on all matters including resources implications on VET programs
Project Officer – Residential In-Reach Nurse Practitioner model development
Ballarat Health Services
12.2015 - 03.2016
- Structuring the advisory team
- Collaborating with multiple health agencies to identify service delivery need
- Fulfilling the requirements of the project as determined by the Department of Health and Human Services funding arrangements
- Active stakeholder engagement to facilitate change
Coordinator, Clinical Training Network – Grampians
Department of Health and Human Services
01.2015 - 12.2015
- Provided support and advice to stakeholders from educational and healthcare backgrounds within the Grampians Clinical Training Network
- Promoted activities undertaken within the department to facilitate positive change
- Facilitated collaboration amongst stakeholders within the Grampians Region
- Coordinated Grampians Clinical Training Network
- Coordinated the Grampians Collaborative Discussion Forum, requiring the establishment of clear Terms of Reference with stakeholders and engagement to promote participation
- Ensured the health workforce priorities of the Department of Health and Human Services were communicated effectively
- Provided stakeholder clinical placement support and advice to promote engagement and successful program implementation within the Grampians Region
Clinical Liaison Nurse – Clinical Training Network - Grampians
Victorian Department of Health and Human Services
08.2012 - 12.2014
- Provided insightful advice to Network Lead around impact of policy and project implementation within Grampians Clinical Training Network
- Utilised key learning from stakeholders to establish a Nurse Practitioner Model within Residential In-Reach services
- Project led according to change management principles to ensure results were sustainable
- Event managed Grampians Region Nursing Educators Collaborative Forum; providing opportunity for stakeholder consultation around developing common understanding and opportunities for improving undergraduate clinical placements within nursing
- Coordinated the Grampians Collaborative Discussion Forum, requiring the establishment of clear Terms of Reference with stakeholders and engagement to promote participation
- Supported the development of an online student self-rostering system, requiring a thorough understanding of the reporting requirements and an ability to trouble-shoot problems as they occur
- Represented the Grampians Clinical Training Network and advised on the implementation of the proposed clinical placement planning activities for nursing and midwifery in 2014
- Facilitated the Implementation of Online Student Self-Rostering System for university students undertaking clinical placements within the Grampians Region to facilitate timely and responsive communication between students and their clinical placement providers
- Developed and presented lectures and tutorials to health service staff around ways of facilitating the flexi-placement within Grampians Region
- Facilitated Student Preceptor Special Interest Groups in several regional health services to encourage clinicians to develop strategies which enabled them to provide expert clinical support and supervision
- Delivered Clinical Support and Supervision training, requiring the development of an online learning resource for nurses and establishing preceptor groups within health agencies
- Supported the development of Best Practice Clinical Learning Environment (BPCLE) framework through participation in the Department of Health working party as a rural health service representative
Clinical Coordinator (Nursing)
Federation University Australia
01.2014 - 07.2014
- Planned clinical placements for all nursing students
- Reviewed and developed processes around student performance, risk management documentation, student evaluation
- Developed relationships with clinical agencies to ensure positive learning environment
Facilitator - HCNUR 3914 Specialised Clinical Practice (Aged Care Nursing)
University of Ballarat
08.2012 - 09.2012
- Tutorial education
- Student Assessment
- Online learning facilitation
Clinical Support Nurse
Hepburn Health Service
03.2005 - 08.2012
- Staff education and mentoring
- Clinical policy review
- Student and graduate nurse clinical support and supervision
- Student assessment and performance management
Project Lead – National Competency Assessment
Department of Health
01.2012 - 07.2012
- Consulted with the Department of Health in developing a National Competency Assessment Framework
- Coordinated the Inaugural Grampians Region Nursing Educators Collaborative Forum for both University of Ballarat and the Australian Catholic University; promoted stakeholder engagement and the strengthening of the communication pathways between education providers and clinical placement providers within the Grampians region
Project Officer
Hepburn Health Service
07.2011 - 12.2011
- Conducted a self-assessment of a rural health services ability to become a Health Promoting Health Service
- Utilised a framework which promoted active participation within the organisation so as to facilitate cultural change
- Led a National Safety and Quality Health Service Standards Review for Hepburn Health Service which resulted in key recommendations being made to facilitate partnerships with other health agencies to ensure sustainable service delivery
Project Officer
Ballarat Regional Health Service
09.2010 - 06.2011
- Managed a Department of Health and Human Services project which resulted in the development of a Regional Nurse Practitioner Service within the Grampians
- Ensured sustainability in model design which led to positive health outcomes for those disadvantaged due to remoteness
- Presented at the Australian College of Nurse Practitioners National Conference ‘Model Development of Palliative Care Nurse Practitioner’ to promote opportunities for service model development responsive to the changing health care needs particularly within the rural health context
- Chaired the ‘Advanced Practice Nurse Special Interest Group’ at Ballarat Health Services which actively encouraged clinicians to seek out and participate in professional development opportunities by providing a supportive and inclusive environment
Project Officer
Department of Health (Victoria)
03.2008 - 07.2008
- Liaised with multiple partner organisations to define service needs
- Addressed forecasted gaps in service delivery due to the changing health care context
- Established project timelines and met reportable targets
- Identified and incorporated complexity of chronic disease within rural health care settings
- Established ‘Advanced Practice Nurse Special Interest Group’ Ballarat Health Services
- Developed a Rural Nurse Practitioner Service framework
- Presented findings at the Australian College of Nurse Practitioners National Conference 'Model Development of Palliative Care Nurse Practitioner'
Education
Diploma of Vocational Education and Training - Vocational Education
Federation University Australia
Ballarat, VIC01.2018
Master of Nursing - Advance Nursing Practice
University of Melbourne
Melbourne, VIC01.2007
Post Graduate - Emergency Nursing
University of Melbourne
Melbourne, VIC01.2002
Graduate Nurse Programme - Nursing Practice
Peter MacCallum Cancer Institute
Melbourne, VIC01.1999
Bachelor of Arts - Nursing
LaTrobe University
Melbourne, VIC01.1995
Diploma of Theatre Arts - Drama
John Bolton Theatre School
Melbourne, VIC01.1993
Bachelor of Arts - Visual Arts
RMIT University
Melbourne, VIC01.1991
Skills
- Critical thinking proficiency
- Consumer engagement
- Personal and professional integrity
- Strategic planning and business development
- Relationship and team building
- Confident Public Speaker
- Event coordination
- Patient advocacy
- Community engagement
- Project management
- Regulatory compliance
- Stakeholder collaboration
- Educational curriculum design
- Analytical thinking
- Community events management
- Informational materials
- Group discussions
- Relationship building
- Behavioral change strategies
- Health education
- Health literacy
- Patient confidentiality
- Health Research
- Clinical education
- Complaint handling
- Problem-solving
- Honest and ethical
- Supervisory experience
- Medical terminology
- Cross-departmental agency collaboration
- Mental health awareness
- Community outreach
- Excellent communication
- Patience and resilience
Achievements
- 2013, Innovations in Clinical Placement Education, $13,000
- 2012, Health Promoting Health Service Self-Assessment, $12,000
- 2009, Palliative Care Nurse Practitioner Development, $45,000
- 2008, Nurse practitioner services plans for rural health services, $37,000
5th Dan Black Belt Senior Instructor Level - Australian Tang Soo Do Federation Inc March 2025
Timeline
Consumer Representative
Sunshine Coast Health
03.2025 - Current
Consumer Representative
Queensland University of Technology
08.2024 - Current
Deputy Chair
Scleroderma Australia Inc.
11.2023 - Current
President/ Patient advocate
Scleroderma Association of Queensland Inc.
10.2023 - Current
Education Manager – Health
Federation University
03.2016 - 12.2019
Project Officer – Residential In-Reach Nurse Practitioner model development
Ballarat Health Services
12.2015 - 03.2016
Coordinator, Clinical Training Network – Grampians
Department of Health and Human Services
01.2015 - 12.2015
Clinical Coordinator (Nursing)
Federation University Australia
01.2014 - 07.2014
Clinical Liaison Nurse – Clinical Training Network - Grampians
Victorian Department of Health and Human Services
08.2012 - 12.2014
Facilitator - HCNUR 3914 Specialised Clinical Practice (Aged Care Nursing)
University of Ballarat
08.2012 - 09.2012
Project Lead – National Competency Assessment
Department of Health
01.2012 - 07.2012
Project Officer
Hepburn Health Service
07.2011 - 12.2011
Project Officer
Ballarat Regional Health Service
09.2010 - 06.2011
Project Officer
Department of Health (Victoria)
03.2008 - 07.2008
Clinical Support Nurse
Hepburn Health Service
03.2005 - 08.2012
Diploma of Vocational Education and Training - Vocational Education
Federation University Australia
Master of Nursing - Advance Nursing Practice
University of Melbourne
Post Graduate - Emergency Nursing
University of Melbourne
Graduate Nurse Programme - Nursing Practice
Peter MacCallum Cancer Institute
Bachelor of Arts - Nursing
LaTrobe University
Diploma of Theatre Arts - Drama
John Bolton Theatre School
Bachelor of Arts - Visual Arts
RMIT University
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