Tara Inkpen
Brisbane,QLD
Summary
Enthusiastic Youth Worker skilled in supporting young people's emotional, social and personal growth. Dedicated to building trusting relationships with young people and care teams with a compassionate and empathetic approach while holding strong professional boundaries.
Before Youth Work, I worked as a nanny for just over a year and a half for a family with 5 lovely children ranging from 5 years to 12 years old. Developed trusting relationships with the children and parents and discovered my passion for working with children.
Overview
9
9
years of professional experience
Work History
Residential Youth Worker
Progressive Youth Care And Consultancy
11.2022 - Current
- Developed strong relationships with young people living in care and worked on building trust and open communication to address personal issues and conflicts within the house.
- Maintained a safe living environment by supporting young people to follow house rules and routines and addressing behavioural concerns promptly and effectively.
- Assisted young people with learning life skills such as cooking, cleaning, laundry, maintaining a clean environment and prompting self-sufficiency and independence.
- Provided crisis intervention when necessary, de-escalating triggering behaviours while ensuring the young person's safety.
- Managed medication administration according to prescribed schedules while maintaining accurate records of all medications dispensed.
- Completed necessary reports and documentation to maintain thorough, accurate case records.
- Supervised young people in home and community-based activities to minimise risks and offer support.
Nanny
Monique And David Hilford
04.2022 - 09.2023
- Promoted development through reading, storytelling, and engaging activities.
- Provided care for children's emotional well-being and building a nurturing and trusting relationship.
- Developed strong communication with parents to provide updates on children's progress, needs, and achievements.
- Provided nutritious meals at dinner and lunchtime, ensuring a balanced, healthy diet for children.
- Maintained a clean and organised home environment through regular tidying duties.
- Worked with parents in establishing boundaries/rules within the household which helped maintain consistency.
SALES ADMINISTRATOR & COMMERCIAL PROPERTY MANAGER
LJ Hooker Queanbeyan
02.2019 - 02.2022
- Provided exceptional service when liaising with commercial tenants, landlords and sales clients regarding various property matters.
- Managed, prepared, and reviewed lease agreements and contracts, ensuring compliance with regulations and relevant legislation.
- Reviewed, managed, and approved tenancy applications, ensuring tenant suitability and all criteria were met.
- Completed property exit and entry condition reports and routine inspections per the lease terms.
- Managing and negotiating disputes between tenants and landlords.
- Managed property databases, prepared reports, and managed correspondence.
- Creating content for and managing property marketing campaigns to drive consumer awareness and brand promotion across print and digital media.
FRONT END SUPERVISOR & SPECIAL ORDERS TEAM MEMBER
Bunnings
09.2014 - 03.2019
- Provided a high standard of service when managing enquiries, provided product advice, processed sales, and managed customer special orders.
- Managed opening and closing procedures and ensured a high standard of store presentation and general daily tasks.
- Managed customer orders, including resolving shipping and product issues.
- Led and supported the front-end sales team, including managing workflows, rostering and staff training and development.
Dental Nurse and Receptionist
Definitive Dental
03.2018 - 02.2019
- Contributed to a positive patient experience with effective communication, empathy, and professionalism.
- Improved infection control standards by meticulously sterilising instruments and maintaining a clean workspace.
- Increased patient satisfaction with timely scheduling, confirmation calls, and follow-up reminders.
- Streamlined office operations by organising supplies inventory and placing orders as needed to avoid stock shortages.
- Provided chairside assistance during dental procedures, anticipating dentist needs and preventing interruptions in workflow efficiency.
- Processed payments, receipted patients, printed off treatment plans, discussed the price of procedures, performed end-of-day receipting, and ensured the book's balance.
Education
Diploma of Counselling
Strategix
12.2024
MAYBO
Progressive Youth Care And Consultancy
08.2023
Certificate IV Education Support
Institute of Teacher Aide Courses
07.2023
Certificate III Education Support
Institute of Teacher Aide Courses
07.2023
Therapeutic Crisis Intervention
Progressive Youth Care And Consultancy
07.2023
Hope And Healing For Residential Care
Hope And Healing Queensland
03.2023
Skills
- Active listening
- Crisis intervention
- Empathy and compassion
- Positive reinforcement
- Time management
- Educational support
- First aid and CPR
- Behaviour management
Timeline
Residential Youth Worker
Progressive Youth Care And Consultancy
11.2022 - Current
Nanny
Monique And David Hilford
04.2022 - 09.2023
SALES ADMINISTRATOR & COMMERCIAL PROPERTY MANAGER
LJ Hooker Queanbeyan
02.2019 - 02.2022
Dental Nurse and Receptionist
Definitive Dental
03.2018 - 02.2019
FRONT END SUPERVISOR & SPECIAL ORDERS TEAM MEMBER
Bunnings
09.2014 - 03.2019
Diploma of Counselling
Strategix
MAYBO
Progressive Youth Care And Consultancy
Certificate IV Education Support
Institute of Teacher Aide Courses
Certificate III Education Support
Institute of Teacher Aide Courses
Therapeutic Crisis Intervention
Progressive Youth Care And Consultancy
Hope And Healing For Residential Care
Hope And Healing Queensland
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