Tara Keegan

• I was the main legal assistant to two Solicitors (including one Head of Practice) in Family Law. I often assisted other team members and family law Solicitors.
• Assisted in managing over 200 client files.
• Answered and managed all phone calls and emails to/from my two Solicitors.
• Arranged and scheduled client meetings and appointments, managed diary entries, and greeted clients.
• Assisted in meeting/appointment preparations and setting up (including on Zoom).
• Conducted detailed client intakes and entered information into company database.
• Conferred with clients and other involved parties to gather and track case information.
• Assisted in preparing and providing documentation and information to the Court and outside agencies, in order to progress matters.
• Prepared legal briefs, motions and pleadings.
• Coordinated trial exhibits by organizing materials, writing documentation and preparing digital materials and displays.
• Collected, drafted and maintained resources to provide comprehensive materials accessible to all firm lawyers.
• Directed and coordinated service of subpoenas.
• Managed billing and client invoicing, payments to other parties or outside agencies, trust transfers, and many client enquiries related to funds.
• Adhered to privacy laws to avert possible information breaches and protect client data.
• Assisted in file openings, closures and transfers.
• Managed hard and soft copy storage of documentation, resources and files, while ensuring that company policies and procedures are adhered to.
• Assisted in reception and adhoc duties.

• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Solely managed and was responsible for all reception duties and ensured the correct and efficient transfer of information.
• Responsible for diary management of all future court dates, which required me to read Court Orders and set reminders of filing deadlines and court attendances.
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• Arranged and scheduled client meetings and appointments.
• Conducted detailed client intakes and entered information into company database.
• Prepared legal briefs.
• Actively listened to clients, handled concerns quickly and escalated major issues to supervisor.
• Managed incoming documentation and correspondence from the Court, clients, other parties and outside agencies.
• Adhered to privacy laws to avert possible information breaches and protect client data.
• Identified appropriate decisions relevant to cases.
• Established law library database accuracy by maintaining legal records to regulate disparities and perform updates.

• Completed required training.
• Ensured I arrived, clocked in and clocked out on time.
• Operated checkout, served customers and packed items.
• Packaged online orders and collated and organised items, which involved learning to use various equipment and technology.
• Accepted payments, returned change and issued receipts.
• Kept front end areas clean and organized for professional appeal to customers.
• Maintained current understanding of promotional ads and seasonal offerings.
• Assisted in managing customer concerns.
• Answered customer questions about products and services, helped locate merchandise and promoted key items.
• Ensured I arrived and clocked in on time, and clocked out at the end of my shift.

I worked this job while also working at Lovisa. I eventually left both jobs due to moving to a different suburb for a better work opportunity (at Keegan & Co).

• Ensured I arrived and clocked in on time, in appropriate attire and wearing Lovisa's products.
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Worked flexible hours; night, weekend, and holiday shifts.
• Offered each customer top-notch, personal service to boost sales and customer satisfaction.
• Informed customers of promotions to increase sales productivity and volume.
• Stocked merchandise, clearly labelling items, and arranging according to size or colour.
• Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
• Answered questions about store policies and addressed customer concerns.
• Supported loss prevention goals by monitoring shopper behaviour.
• Assisted in closing the store and preparing nightly bank drop.
• Worked at multiple store locations (Rockingham and Cannington).

I worked this job while also working at Woolworths. I eventually left both jobs due to moving to a different suburb for a better work opportunity (at Keegan & Co).

• Worked flexible hours; night, weekend, and holiday shifts.
• Delivered friendly and efficient service to customers.
• Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
• Maintained high personal grooming standards and uniform presentation.
• Developed and maintained courteous and effective working relationships.
• Learned recipes and how to cook orders.
• Assisted in food preparation and storage.
• Used manual or electric appliances to clean, peel, slice and trim foods.
• Adhered to procedures in preparing and storing food items.
• Maintained composure and work quality while under stress.
• Lifted and carried heavy materials.
• Assistant in store closure and cleaning.

• Completed required online course and 1 day in-person training (in Subiaco).
• Used consultative sales techniques to understand customer needs and recommend relevant products and services.
• Operated lottery terminals, issuing and scanning lottery tickets of all kind.
• Helped customers locate products and checked store system for merchandise at other sites.
• Assisted customers with prompt and polite support in-person and via telephone.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Built relationships with customers and community to promote long term business growth.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanour.
• Learnt store layout in order to effectively direct customers to merchandise.

• Awarded Certificate of Excellence in Psychology for being the highest achieving student of that year.
• Awarded Certificate of Excellence in Human Biology for being the highest achieving student of that year.
• Member of Student's Mental Health Program (Volunteered)
• Received Cert III in Creative Industries
• Member of Art Extension (Years 7-10) which required you to try out each year.