Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tara Dee Kington

Biloela,QLD

Summary

Dynamic Account Service Representative with a proven track record at Almar Water Solutions Australia, excelling in client relationship building and problem-solving. Recognized for enhancing customer satisfaction through effective communication and efficient account management. Skilled in CRM software and committed to delivering exceptional service while fostering teamwork and collaboration.

Offering natural aptitude for customer service and strong commitment to learning and growth in field. Brings understanding of basic financial principles and ability to quickly adapt to new processes and technologies. Ready to use and develop communication and problem-solving skills

Experienced with client account management and issue resolution. Utilizes effective communication and problem-solving skills to maintain client satisfaction. Track record of building strong client relationships and ensuring seamless service delivery.

Account service professional with track record of ensuring client satisfaction and maintaining strong account relationships. Proven ability to collaborate effectively with team members and adapt to changing client needs. Known for excellent communication skills and reliability.

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Knowledgeable and dedicated customer service professional with extensive experience in Water Treatment Plant industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

4
4
years of professional experience

Work History

Account Service Representative

Almar Water Solutions Australia
Biloela, Queensland
10.2024 - Current
  • Assisted customers with inquiries and account issues to enhance satisfaction.
  • Processed account modifications and updates efficiently to maintain accurate records.
  • Collaborated with team members to resolve client concerns and improve service quality.
  • Utilized CRM software for tracking customer interactions and managing service requests.
  • Documented customer feedback to identify service improvement opportunities for the team.
  • Participated in training sessions to develop product knowledge and service skills effectively.
  • Managed daily administrative tasks, ensuring timely follow-ups on client communications.
  • Established trust with clients through consistent delivery of high-quality services and proactive communication efforts.
  • Streamlined internal processes for improved efficiency and increased productivity within the team.
  • Provided exceptional customer service through prompt response times, clear communication, and effective problem-solving skills.
  • Delivered prompt service to prioritize customer needs.
  • Maintained up-to-date knowledge of product and service changes.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Responded proactively and positively to rapid change.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Balanced up to 2 accounts simultaneously, maintaining regular contact, and professional relationships with each.

Trade Assistant

First Grade Contract Maintenance
05.2024 - 08.2024
  • Assisted in coordinating daily workflow for trade projects, ensuring timely completion of tasks.
  • Streamlined communication between trades and management to enhance workflow efficiency.
  • Supported tradespeople by preparing materials and tools for various projects.

Retail Sales Associate

BWS
02.2022 - 07.2024
  • Assisted customers in selecting products, enhancing overall shopping experience.
  • Processed transactions accurately using point-of-sale systems.
  • Maintained inventory levels through effective stock management and organization.
  • Trained new associates on sales techniques and customer service best practices.
  • Resolved customer inquiries and complaints to ensure satisfaction and loyalty.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Supported store leadership in implementing new merchandising strategies to improve product positioning.
  • Greeted customers and provided outstanding customer service.
  • Coordinated with stock team to expedite restocking of high-demand items.
  • Trained new employees in sales techniques and store procedures, improving team effectiveness.
  • Managed cash register, ensuring accurate transactions and safeguarding against losses.
  • Engaged with customers on sales floor, offering assistance and improving shopping experience.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Education

No Degree - Year 11

Toolooa State High School
Gladstone, QLD
01-2004

Skills

  • Teamwork and collaboration
  • Customer service
  • Problem-solving skills
  • Multitasking
  • Reliability
  • Excellent communication
  • Computer skills
  • Understanding customer needs
  • Organizational skills
  • Money handling
  • Decision-making
  • Teamwork skills
  • Customer relations
  • Microsoft office
  • Data entry
  • Task prioritization

Timeline

Account Service Representative

Almar Water Solutions Australia
10.2024 - Current

Trade Assistant

First Grade Contract Maintenance
05.2024 - 08.2024

Retail Sales Associate

BWS
02.2022 - 07.2024

No Degree - Year 11

Toolooa State High School
Tara Dee Kington