Tara Jarvis
Spring Beach,Tasmania
Summary
I am a well presented experienced medical receptionist/ client service support professional, articulate and confident individual with proven ability to provide exceptional first point of contact. Highly organised with attention to detail in a fast paced setting. I have an outgoing personality seeking to further my knowledge in a challenging environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Client Service Support Associate
Bentleys Tasmania
Sorell, Tasmania
11.2024 - Current
- Work effectively in a fast paced environment.
- Excellent communication skills, both verbally and written.
- Strengthened communication through regular interactions with clients.
- Coordinated and maintain scheduling systems for appointment..
- Process invoices and receipt.
- Streamlined onboarding for new clients to ensure efficient set-up.
- Creating matters.
- Handled the set up of tax returns for various entities, including individuals, trusts and companies.
- Completed lodgement of taxation documents.
- Assembling and compiling client work documents.
- Prepare accountant letters for Notice of Assessments.
- Manage feedback from clients efficiently.
Senior Medical Receptionist
Better Medical
Sorell, Tasmania
08.2022 - 10.2024
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Provided administrative support to medical staff, including scheduling appointments and managing patient records.
- Prepared medical reports, invoices, letters, and medical records using word processing, spreadsheets in Best Practice.
- Handled high volume front desk operations.
- Coordinated with pharmaceutical representative.
- Preformed opening and closing duties of the practice.
- Managed the medication sample draw.
- Conducted daily banking transactions reconciliation.
- Processed daily online claims for provider billing service.
- Managed appointment diary's for general practitioners and allied health professional.
- Preformed accurate data entry.
- Ensured proper documentation and storage of critical information.
- Overseen collection of outstanding debts.
- Handled the distribution of incoming and outgoing correspondence.
- Routing unassigned reports to designated personnel.
- Overseen ordering process for workplace essentials.
- Executed protocols for patient follow-ups and contacted patient for urgent appointments.
- Training and mentoring new team members.
- Evaluation and prioritization of patient symptoms.
- Manager our online booking system.
- Participated in 2024 accreditation interviews as a practice representative.
Cafe Manager
Scorchers on Prosser
Orford, Tasmania
07.2019 - 08.2022
- Controlled expenditure effectively.
- Processed ordering of supplies.
- Delivered exceptional service to customer.
- Implemented periodic menu updates.
- Oversaw maintenance tasks.
- Coordinated varies tasks to ensure smooth operations.
- Created effective employee rosters.
- Managed weekly timesheet submissions.
- Directed the provision of food and beverages.
- Oversaw staff recruitment and training.
- Boosted restaurant visibility through targeted marketing strategies.
- Managed accounting record keeping.
- Ensuring compliance with occupational health and safety regulations.
- Collaborate with sales representatives for business growth.
Education
Certificate III - Community Services
Tas TAFE
Warrane, TAS11-2018
High School Diploma -
Rosny College
Rosny Park01-2011
High School Diploma -
Triabunna District High
Triabunna11-2009
Skills
- Workflow optimization
- Attention to detail
- Time management
- Problem solving
- Communication skills
- Training new staff
- Customer relationship management
Certification
- Certificate III Community Services.
- Firearms licence.
- Manual drivers licence.
- Frontline triaging certificate.
- ST John’s First Aid.
- Mental Health First Aid.
- Responsible Service of Alcohol.
- Working with Vulnerable People.
References
- Dr Sangeetha Thummala- Sorell Doctors Surgery
m. 0427 266 665
- Dr Soon-Hock Chong- Sorell Doctors Surgery
m. 0427 602 175
- Shae Leaman- Sorell Doctors Surgery
m. 0447 561 904 p. 61651595
- Adrian Harding-Collins’s- Scorchers on Prosser
m.0477 790 295
Timeline
Client Service Support Associate
Bentleys Tasmania
11.2024 - Current
Senior Medical Receptionist
Better Medical
08.2022 - 10.2024
Cafe Manager
Scorchers on Prosser
07.2019 - 08.2022
Certificate III - Community Services
Tas TAFE
High School Diploma -
Rosny College
High School Diploma -
Triabunna District High
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