Tara Ledger
Belconnen
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Le Creuset
02.2023 - Current
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Utilized upselling techniques to promote additional products and increase sales.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to stores.
- Recommended complementary purchases to customers, increasing revenue.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Trained and supervised new employees to use selling strategies and apply best practices.
- Balanced and organized cash register by handling cash and counting change.
- Tallied up cash received, prepared banking documents and deposits.
Retail Sales Associate
Prouds (JPL Group)
01.2022 - 12.2022
- Utilized upselling techniques to promote additional products and increase sales.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Managed cash register after end of shift to balance and record accurate transactions.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Managed efficient cash register operations.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Used in-store system to locate inventory and place special orders for customers.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Worked well in a team setting, providing support and guidance.
- Strengthened communication skills through regular interactions with others.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed incoming calls and emails from customers.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Recommended complementary purchases to customers, increasing revenue.
- Greeted customers and helped with product questions, selections, and purchases.
- Demonstrated expertise in various product categories resulting in becoming a go-to resource for customers seeking advice on product selection.
Housekeeper
Airbnb
01.2021 - 06.2021
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Adhered to professional house cleaning checklist.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Polished fixtures to achieve professional shine and appearance.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Washed and put away kitchen dishes, utensils and glassware.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
Fast Food Worker
McDonalds
01.2019 - 12.2020
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Increased repeat business through exceptional customer service and rapidly addressing any concerns or complaints.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Accurately operated cash register to process customer payments.
- Delivered special orders to waiting vehicles and tables to promote specialized service.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities.
Skills
- Customer Assistance
- Friendly and Helpful
- Cash Handling
- Item Ticketing and Pricing
- POS System Operation
- Teamwork
- Product Recommendations
- Positive Customer Engagement
- Product Knowledge
- Register Opening and Closing
Timeline
Retail Sales Associate
Le Creuset
02.2023 - Current
Retail Sales Associate
Prouds (JPL Group)
01.2022 - 12.2022
Housekeeper
Airbnb
01.2021 - 06.2021
Fast Food Worker
McDonalds
01.2019 - 12.2020