Summary
Overview
Work History
Skills
Timeline
Generic

Tara Ledger

Belconnen

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Retail Sales Associate

Le Creuset
02.2023 - Current
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Utilized upselling techniques to promote additional products and increase sales.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to stores.
  • Recommended complementary purchases to customers, increasing revenue.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Trained and supervised new employees to use selling strategies and apply best practices.
  • Balanced and organized cash register by handling cash and counting change.
  • Tallied up cash received, prepared banking documents and deposits.

Retail Sales Associate

Prouds (JPL Group)
01.2022 - 12.2022
  • Utilized upselling techniques to promote additional products and increase sales.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Managed cash register after end of shift to balance and record accurate transactions.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Stocked merchandise, clearly labelling items, and arranging according to size or colour.
  • Managed efficient cash register operations.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Used in-store system to locate inventory and place special orders for customers.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Worked well in a team setting, providing support and guidance.
  • Strengthened communication skills through regular interactions with others.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed incoming calls and emails from customers.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Recommended complementary purchases to customers, increasing revenue.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Demonstrated expertise in various product categories resulting in becoming a go-to resource for customers seeking advice on product selection.

Housekeeper

Airbnb
01.2021 - 06.2021
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Adhered to professional house cleaning checklist.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Polished fixtures to achieve professional shine and appearance.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.

Fast Food Worker

McDonalds
01.2019 - 12.2020
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Increased repeat business through exceptional customer service and rapidly addressing any concerns or complaints.
  • Provided support to crew members, facilitating quick food preparation and delivery.
  • Accurately operated cash register to process customer payments.
  • Delivered special orders to waiting vehicles and tables to promote specialized service.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities.

Skills

  • Customer Assistance
  • Friendly and Helpful
  • Cash Handling
  • Item Ticketing and Pricing
  • POS System Operation
  • Teamwork
  • Product Recommendations
  • Positive Customer Engagement
  • Product Knowledge
  • Register Opening and Closing

Timeline

Retail Sales Associate

Le Creuset
02.2023 - Current

Retail Sales Associate

Prouds (JPL Group)
01.2022 - 12.2022

Housekeeper

Airbnb
01.2021 - 06.2021

Fast Food Worker

McDonalds
01.2019 - 12.2020

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Tara Ledger