Tara McAteer
Baaia Cafe Sandgate
Brisbane,Queensland
5
years of professional experience
Dedicated professional known for exceptional problem-solving abilities and a strong focus on customer engagement. Experienced in leading teams and improving operational workflows to foster a positive work environment. Looking for further experience in event and social media management/ marketing while finalising my university studies.
Work History
Senior Barista Leader
5 Years 5 Months- Social Media Manager: Increased engagement across multiple social media platforms by more than 60%.
- Overseeing daily operations, including customer satisfaction, quality control, and team efficiency.
- Shift supervisor: taken on the role of manager during multiple peak-period shifts.
- Trained and mentored junior baristas/waitresses, enhancing team skills and workflow efficiency.
- Developed new beverage recipes, driving menu innovation and customer engagement.
- Streamlined inventory management processes, reducing waste through better stock control practices.
- Implemented health and safety protocols, maintaining compliance with local regulations and improving workplace safety.
- Collaborated with management to optimize café layout for improved customer flow and experience.
- Resolved customer complaints promptly, fostering a positive atmosphere and encouraging repeat business.
Education
Bachelor of Business - Marketing
High School Diploma
Year 12 Extension Program - Business
Semi-finalist: top performing student
Skills
Social media marketing
Supply ordering
Recipe development
Promotional events
Problem-solving
Team leadership
Timeline
Senior Barista Leader
Baaia Cafe Sandgate
02.2021 - CurrentRead More
Queensland University of Technology
Bachelor of Business from Marketing
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Mary Mackillop College
High School Diploma
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Bond University
Year 12 Extension Program from Business
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