Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Tara Miles

Lakes Entrance,VIC

Summary

Dynamic and dedicated individual with extensive experience in the hospitality industry excelling in customer service and rapport. Known for maintaining order accuracy and delivering exceptional results to tasks handed to her. A team player with strong social perceptiveness, committed to enhancing guest experiences and accommodating their needs effectively and effectively.

I have worked in hospitality for my whole working career, I have gained experience in almost all sectors of this industry such as waitressing, bartending, cooking and housekeeping. Often in busy working environments I able to adapt quickly and to new settings. With my love of travelling and adventure I would love to be apart of your business to gain new skills whilst travelling the country.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Waitress

Wyanga Winery
12.2021 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • While working here gained a strong knowledge of wine, wine sales and wine production

Assistant Manager

Broken Hill Outback Resort
05.2024 - 10.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

All Rounder

Albert and Co Cafe
10.2023 - 04.2024


  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment. Proven ability to learn quickly and adapt to new situations.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Maintained and operated espresso machines, blenders and food preparation.
  • Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.

Server

Riviera Ice Cream
12.2018 - 11.2020
  • Demonstrated strong multitasking skills by managing multiple customers simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to detail
  • Cultivated warm relationships with regular customers.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Education

Nagle Catholic College
Bairnsdale, VIC
11.2021

Skills

  • Team Player
  • Customer Service and Rapport
  • Cool Under Pressure
  • Order Accuracy and Delivery
  • Transactions and Cash Handling
  • Food and Beverage Service
  • Warm and Friendly
  • Guest Accommodations
  • Social Perceptiveness
  • Serving Customer Needs

Certification

· Certificate two in hospitality kitchen operations

· Responsible Service of Alcohol certificate

. STCW

. First Aid including CPR

. Barista course



References available upon request

Timeline

Assistant Manager

Broken Hill Outback Resort
05.2024 - 10.2024

All Rounder

Albert and Co Cafe
10.2023 - 04.2024

Waitress

Wyanga Winery
12.2021 - Current

Server

Riviera Ice Cream
12.2018 - 11.2020

Nagle Catholic College

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Tara Miles