Tara Pedley
Maryborough
Summary
I am a stay at home mum wanting to get back into the workforce now that children are settled in school. Reliable housekeeping worker dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction.
Overview
17
17
years of professional experience
Work History
Housekeeper
Poona Palms Caravan Park
Poona
03.2022 - 03.2023
- Changed bed linens and towels, tidied up rooms.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Scrubbed kitchen appliances, countertops and fixtures.
- Reported any maintenance issues or damage to supervisors immediately.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Hairdresser
Various
Safety Bay
10.2010 - 02.2018
- Ordered supplies from vendors when needed to ensure adequate stock is available at all times.
- Provided consultations to discuss hairstyle options for clients.
- Resolved any customer complaints quickly in an efficient manner while maintaining professionalism.
- Applied a variety of chemical treatments such as perming, relaxing or straightening services.
- Cut, styled and coloured customer's hair according to their preference using scissors, clippers and colouring products.
- Analyzed hair texture and condition before recommending appropriate styling methods.
- Suggested retail products to clients that would help them maintain their style.
- Cleaned work area thoroughly after each shift ensuring all tools were properly stored away.
- Developed relationships with regular clients by providing excellent customer service.
- Kept up with current trends in the industry by attending classes or seminars.
- Assisted colleagues in setting up stations before starting a shift or closing down after it ends.
- Maintained cleanliness of salon equipment, tools and work areas.
- Followed safety protocols when handling chemicals or sharp instruments like scissors or razors.
- Maintained accurate records of client's details including name, contact number, payment information.
- Greeted customers, answered phones and booked appointments.
- Backed up reception desk by answering phones, scheduling appointments, and processing payments.
Service Advisor
Katherine Toyota
katherine
12.2005 - 06.2010
- Greeted customers and addressed their needs in a professional manner.
- Tracked customer requests, comments, problems, issues and resolutions within designated systems.
- Reviewed completed service orders to ensure that all work was done correctly, according to dealership standards.
- Promptly responded to customer inquiries via phone, email or in person.
- Maintained records of customer interactions and transactions.
- Resolved customer complaints in an efficient and courteous manner.
- Participated in ongoing training activities related to automotive technology advancements.
- Provided accurate estimates of repair costs, labor times and parts prices to customers.
Education
Certificate III Hairdressing - Hairdressing
Darwin University
Darwin10-2010
High School Diploma -
Maryborough State High School
Maryborough 11-2002
Skills
- Room cleaning
- Laundry management
- Bathroom sanitation
- Supply restocking
- Maintenance reporting
- Customer service
- Time management
- Attention to detail
- Problem solving
- Effective communication
- Team collaboration
- Guest amenity replenishment
- Glass and window washing
- Interior window washing
Timeline
Housekeeper
Poona Palms Caravan Park
03.2022 - 03.2023
Hairdresser
Various
10.2010 - 02.2018
Service Advisor
Katherine Toyota
12.2005 - 06.2010
Certificate III Hairdressing - Hairdressing
Darwin University
High School Diploma -
Maryborough State High School