Tara Ross

Werrington County,NSW

Summary

Dynamic and compassionate, with extensive experience as a Student Learning Support Officer at the Department of Education and a Dispensary Technician at Steve's Pharmacy. Excelled in adapting communication methods to support diverse student needs and efficiently managed medication inventory. Demonstrated strong interpersonal skills and a deep understanding of students with various disabilities, significantly enhancing learning outcomes.

Overview

years of professional experience

Work History

Student Learning Support Officer

Department Of Education

Emu Plains, NSW

10.2022 - Current

I have helped in receiving and distributing Mainstream content to various other classes within the support unit.
Contributed ideas for improving the way we support our students.
Completed all Professional Learning to stay current with all Mandatory Training.
Developed and maintained relationships with fellow colleagues to enhance the students learning needs.
Helping students learn Mainstream content across all subjects and stages.

Dispensary Technician

Steve's Pharmacy

Penrith, NSW

04.2003 - 01.2023

Answered incoming phone calls and addressed questions from customers and healthcare providers.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Assisted patients with product selection, ensuring optimal therapeutic benefits and proper dosing guidelines.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Stocked, labeled, and inventoried medication to keep accurate records.
Monitored ordering of pharmacy medication.
Communicated with prescribers to verify medication dosages, refill authorisations, and patient information.

Education

Certificate III - Pharmacy

TAFE

Kingswood, NSW

High School Diploma -

Cambridge Park High School

Cambridge Park, NSW

12-2000

Skills

As a School Learning Support Officer (2022-2024) I have worked in mainstream and support unit settings on both casual and temporary contract basis This support has been in the capacity of both School Learning Support Officer (SLSO) in a high school setting supporting students from Year 7-10 with a variety of support needs

Awareness of the needs of students with diverse disabilities including intellectual disability, autism, emotional and behavioural disabilities/disorders

An abundance of knowledge, skills and personal attributes are needed to work effectively with students with emotional, physical and intellectual disabilities to create positive learning outcomes

To do this I have:

monitored support student behaviour during excursions/incursions, as well as at recess and lunch

readily adapted my communication methods and used various communication aids depending on the individual needs of the student
monitored WHS procedures of students in challenging environments including wood/metal work classrooms, agricultural farms, science classrooms and swimming pools
demonstrated the ability to work with flexible student groupings
helping students with time management practices for completing tasks efficiently and effectively
prioritising work in order for exam readiness

Timeline