Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Fleece to Fashion Wool awards 2019
Timeline
Generic

Tara Sandhu

Newcastle,NSW

Summary

Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers.Able to work within a team and individually. Reliable and upbeat successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Bar

Premier Hotel
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Cafe Manager

Bin Mo
02.2021 - 03.2024
  • Hired new employees and efficiently trained on both waitressing and barista.Barista trained employees on latte art, closing and opening the machine and making a high standard of coffee.
  • Organised weekly rosters, ordering weekly stock for the business such as coffee stock and kitchen stock orders through suppliers.
  • Kept staff motivated with regular feedback sessions, recognition of achievements, and opportunities for professional growth.
  • Created and implemented promotional campaigns to increase customer loyalty.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitising equipment to adhere to health department standards.
  • Maintained the coffee equipment following up on annual servicing ensuring the machine was running properly and the grinders were adjusted properly.
  • Prepared and served coffee in high pressure busy periods efficiently and quickly whilst still upholding a high standard of coffee.

Barista McDonald’s

Yasmin Hahn
04.2019 - 06.2021
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.

Education

Bachelor Of Fashion Marketing And Enterprise -

Torrens University Australia
Sydney, NSW

TPC Year 12 Equivalent -

TAFE
11.2022

Skills

  • Customer Engagement
  • Business marketing
  • Social Media Marketing
  • Employee Scheduling
  • Operational Efficiency
  • Staff Management
  • Barista skills
  • Relationship Building
  • Staff Supervision
  • Team Leadership
  • Time Management
  • Recruitment and hiring
  • Reliable and Responsible
  • Self Motivation
  • Problem-solving abilities
  • Multitasking Abilities
  • Flexible and Adaptable
  • Attention to Detail

Certification

Responsible service of alcohol-RSA

Additional Information

References

Alice Baddenhurst buisness supervisor

0488 523 969

Fleece to Fashion Wool awards 2019

Participated in fleece to fashion garment award show.Modelling various wool garments designed by designers around the region.

Timeline

Cafe Manager

Bin Mo
02.2021 - 03.2024

Barista McDonald’s

Yasmin Hahn
04.2019 - 06.2021

Bar

Premier Hotel

Bachelor Of Fashion Marketing And Enterprise -

Torrens University Australia

TPC Year 12 Equivalent -

TAFE

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Tara Sandhu