Tara Scott
Tahmoor
Summary
Dynamic Front End Supervisor at Woolworths with a proven track record in enhancing customer satisfaction and resolving complaints with professionalism. Skilled in cash register operation and adept at coaching teams to achieve goals, fostering a productive work environment while ensuring seamless customer experiences. Committed to delivering consistent results and fostering collaborative team environment. Reliable and adaptable, with strong skills in leadership, communication, and problem-solving, ensuring smooth operations and positive customer experiences.
Overview
5
5
years of professional experience
Work History
Front End Supervisor
Woolworths
11.2019 - Current
- Managed customer returns and exchanges, ensuring a smooth process for both customers and employees.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Enhanced customer satisfaction by effectively managing front-end operations and addressing customer concerns promptly.
- Coached and mentored team members for better performance, leading to higher levels of productivity and job satisfaction.
- Resolved escalated customer complaints with diplomacy and professionalism, maintaining strong relationships with clientele.
Education
High School Diploma -
Picton High School
Picton, NSW09-2022
Skills
- Customer service
- Problem-solving skills
- Cash register operation
- Workflow management
- Time management
- Complaint resolution
- Goal setting and achievement
Timeline
Front End Supervisor
Woolworths
11.2019 - Current
High School Diploma -
Picton High School
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