Tara Shanks
Bacchus Marsh,Australia
Summary
Dedicated Sales Assistant with excellent experience in the industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
17
17
years of professional experience
Work History
Office Assistant
Western Real Estate
01.2013
- Completed clerical tasks such as filing, copying, and distributing mail
- Interacted with customers by phone, email, or in-person to provide information
- Maintained and updated office records, both digital and physical
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff
Retail Assistant
Cocoa Chy Chocolatier and Café
01.2011
- Greeted customers, helped locate merchandise, and suggested suitable options
- Served customers
- Replenish and Made Chocolates to sell to customers
- Maintain a clean and safety workplace
Crew Member
McDonald's
07.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Became familiar with products to answer questions and make suggestions.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
Retail Assistant
Target Country
05.2008 - 06.2024
- Maintained tidy and organized store environment to comply with cleanliness standards
- Greeted customers, helped locate merchandise, and suggested suitable options
- Stocked merchandise, clearly labeling items, and arranging according to size or color
- Used POS system to process sales, returns, online orders, and gift card activations
- Processed customer returns to manage smooth refunds and exchanges following store procedures
- Processed transactions using cash register and handled cash and card payments.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
- Demonstrated flexibility by adapting to various roles within the retail environment as needed.
Education
Year 10 -
Bacchus Marsh College
Bacchus Marsh, VICSkills
- Excellent customer service skills
- Operate cash register, EFTPOS and credit cards and accurately handle money
- Very good written and oral communication skills
- Knowledge and use of OH&S safe work practices
- Reliable, punctual and honest
- Able to work as an individual and as part of a team
- Hardworking and self-motivated
Timeline
Crew Member
McDonald's
07.2024 - Current
Office Assistant
Western Real Estate
01.2013
Retail Assistant
Cocoa Chy Chocolatier and Café
01.2011
Retail Assistant
Target Country
05.2008 - 06.2024
Year 10 -
Bacchus Marsh College
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