Dedicated employee with strong professional communication skills. Proven ability to manage patient inquiries and maintain confidentiality, ensuring a positive experience for all clients.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Receptionist/ Admin
Ageless Care Services
Smithfield , NSW
07.2025 - Current
Scheduled appointments and maintained calendars for healthcare professionals.
Managed incoming phone calls, directing inquiries to appropriate staff to ensure efficient communication.
Processed patient intake forms and verified insurance information accurately.
Coordinated patient referrals to various agency services, facilitating timely access to care.
Handled confidential patient information with discretion and compliance standards.
Updated and recorded customer or client information, maintaining accurate accounts to support service delivery.
Used clear and professional verbal communication when speaking to customers