Tara Smith
Townsville,QLD
Summary
Dependable retail sales professional with a proven track record in thriving, fast-paced settings. Proficient in efficiently processing transactions, managing cash, utilizing registers, and organizing merchandise. Committed to ensuring utmost customer satisfaction by effectively addressing customer requests, needs, and concerns. Possessing complete flexibility in availability and the ability to work across all locations in Townsville.
Overview
14
14
years of professional experience
Work History
Casual Acting Manager
Dusk Castletown
07.2017 - Current
- Work at both Dusk locations when required.
- Maximized performance by monitoring daily activities and mentoring team members.
- Opened and closed store independently and prepared nightly bank drop for manager.
- Increased sales by offering advice on purchases and promoting additional products.
- Greeted customers and helped with product questions, selections, and purchases.
- Oversaw continuous floor maintenance and recovery efforts, keeping displays and shelves customer-ready and professionally presented.
- Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.
Office manager
Choice Computer Solutions
04.2010 - Current
- Updated reports, managed accounts, and generated reports for company database.
- Coordinated special projects and managed schedules.
- Managed office operations while scheduling appointments for department managers.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Maintained computer and physical filing systems.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Maintained professional demeanour by staying calm when addressing unhappy or angry customers.
Casual Acting Manager
Dusk Castletown
10.2012 - 01.2015
- Work at both Dusk locations when required.
- Maximized performance by monitoring daily activities and mentoring team members.
- Opened and closed store independently and prepared nightly bank drop for manager.
- Increased sales by offering advice on purchases and promoting additional products.
- Greeted customers and helped with product questions, selections, and purchases.
- Oversaw continuous floor maintenance and recovery efforts, keeping displays and shelves customer-ready and professionally presented.
- Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.
Education
High School Diploma -
Southern River College
Gosnells, WA12.2001
Skills
- Marketing
- Strategic Planning
- Contract Management
- Operations Management
- Staff Development
- Business Administration
- Merchandise Display
- Goals and performance
- Customer Relationship Building
- Store Organization
- Cash handling oversight
- Customer Service Management
References
Choice Computer Solutions
Matthew / Owner
0410 530 540
Dusk Castletown
Steph Arr
0435 090 999
Timeline
Casual Acting Manager
Dusk Castletown
07.2017 - Current
Casual Acting Manager
Dusk Castletown
10.2012 - 01.2015
Office manager
Choice Computer Solutions
04.2010 - Current
High School Diploma -
Southern River College
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