Summary
Overview
Work History
Education
Skills
Languages
Hobbies
Timeline
Generic

Tara TINSON

Tamborine Mountain,Queensland

Summary

My background has always been in customer service and administration. I've worked in a variety of different fields utilizing skills I have learned on the job within all of my employment.

I completed Year 12 and promptly travelled to The Netherlands as an exchange student and completed one year of schooling there, which was the equivalent of Year 11 in Australia. I learnt Dutch while I was there and had the opportunity to travel to a few other European countries.

On return I worked for Big W as a sales assistant, quickly moving into the Lay-by department, and then the Photo Lab. I thoroughly enjoyed this position and worked alongside another lab assistant where we ran the lab efficiently at all times.

I returned to Big W after a year away as the Front End Supervisor. Enduring all systems, training and staff ran according to management protocols.

In 2008 I started my employment at Nover, seeking fulltime employment. I was promoted to the Inventory Supervisor for Queensland, ensuring all 5 Queensland branches were stocked, managed and functioning well in order to support the sales teams.

In 2013, we welcomed our first child and my employment with our family company Cabinet Fit Pty Ltd began. I am responsible for all administration tasks, payroll and accounts payable and receivable.

This position is held remotely and I am very flexible with my work here and will continue to do this as long as we own the business.

In 2023 I was needing some more human interaction and I began working with Kriket Broadhurst Jewellery in a sales role. Her store is connected to e360 Design on Gallery Walk, and when they needed another staff member I approached Jen Robson the owner and I am currently working there 1.5 days a week.

Overview

25
25
years of professional experience

Work History

Sales Assistant

SpaOne Pty Ltd Trading As E360 Designs
06.2023 - Current
  • Increased sales by building strong customer relationships and providing excellent service.
  • Boosted store revenue through upselling and cross-selling techniques.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Executed visual merchandising strategies to attract customers and drive sales.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Implemented loss prevention strategies by monitoring suspicious activity closely throughout the day-to-day operations of the store.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.

Sales Assistant

Kriket Broadhurst Jewellery
01.2023 - Current
  • Recommended complementary purchases to customers, increasing revenue.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Managed efficient cash register operations.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Administration

Cabinet Fit Pty Ltd
07.2013 - Current
  • Collaborated with director, staff, and suppliers to fulfill all of the duties in the administration position.
  • Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
  • Enhanced cash flow management through timely invoicing and collection of outstanding receivables.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
  • Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.

Inventory Management Supervisor

Nover
01.2010 - 01.2012
  • Reduced stock discrepancies with regular cycle counts and thorough audits of physical inventory.
  • Collaborated with purchasing department to ensure adequate stock levels, minimizing backorders and expediting shipments when necessary.
  • Maintained strong relationships with suppliers, negotiating favourable terms and conditions for inventory management agreements.
  • Managed the introduction of new products into the inventory system, ensuring seamless integration with existing stock levels and proper allocation of storage space within the warehouse.
  • Collaborated with sales and marketing teams to align inventory management strategies with promotional activities, maximizing product availability during high-demand periods without compromising overall operational efficiency.
  • Performed data entry and completed proper paperwork.
  • Monitored and adjusted inventory levels to meet customer needs and demands.
  • Maintained systems for tracking and managing stock levels with accuracy and precision for all Queensland branches.

Administration Assistant

Nover
08.2008 - 01.2010
  • Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Recorded expenses and maintained accounting records.
  • Managed accounts payable and receivable on a monthly basis to ensure all customer accounts stayed up to date with their accounts.
  • Enhanced financial accuracy by reconciling accounts, verifying transaction details, and resolving discrepancies.
  • Assisted in reducing stock discrepancies by diligently identifying and reporting variances between physical inventory and system records.
  • Supported stock management, maintaining accurate records of received goods and their locations within the storage facility.
  • Contributed to loss prevention efforts by promptly identifying damaged or missing items and reporting findings to appropriate personnel.
  • Stocked merchandise, clearly labelling items, and arranging according to size or colour.
  • Improved inventory accuracy by participating and helping to organise annual stocktake and updating records accordingly.

Sales Assistant

Big W
01.1999 - 01.2008
  • Various positions held within the store over the time period I was employed at Big W.
  • Sales Assistant at front registers.
  • Lay-by Assistant
  • Photo Lab Assistant
  • Front End Supervisor

Education

Coombabah State High School
Coombabah, QLD
1997

Skills

  • Customer service
  • Excellent communication
  • Organizational skills
  • Goal-Oriented
  • Customer Needs Assessment
  • Opening and Closing Procedures
  • Stock Management
  • Point of Sale Operation

Languages

Dutch
Elementary

Hobbies

I love to garden, and time permitting I am usually found propagating seeds, weeding, and filling our garden. 

I am an avid reader, and love a good movie. Spending quality time with my family is of great importance to me. 

Timeline

Sales Assistant

SpaOne Pty Ltd Trading As E360 Designs
06.2023 - Current

Sales Assistant

Kriket Broadhurst Jewellery
01.2023 - Current

Administration

Cabinet Fit Pty Ltd
07.2013 - Current

Inventory Management Supervisor

Nover
01.2010 - 01.2012

Administration Assistant

Nover
08.2008 - 01.2010

Sales Assistant

Big W
01.1999 - 01.2008

Coombabah State High School
Tara TINSON